MSP Growth Guide artwork

MSP Growth Guide

13 episodes - English - Latest episode: about 1 year ago -

The MSP Growth Guide is jam-packed with knowledge from the most esteemed Channel professionals in the industry, and we can't wait for you to dive in and learn from their experiences, valuable insights, and perspectives that will help you take your MSP business to the next level. 

Management Business
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Episodes

S2:E1 A Conversation with Rob Glass; Redstor’s 2022 Partner of the Year.

March 21, 2023 00:00 - 24 minutes - 17.1 MB

To kickoff of our second season of the MSP Grow Guide, our CMO, Gareth Case, and Strategic Account Manager, Heidi Coerlin, speak with Rob Glass from Computer Systems Plus. In this episode we discuss:  Vendor relationships and what to look for when choosing a data backup provider. Key tips for MSP growth. Cloud backup and the opportunity to protect SaaS business applications such as M365 and Azure.

Episode 7 - Leveraging vendor resources

March 03, 2022 00:00 - 17 minutes - 11.8 MB

In this episode, Nathan Wilson speaks to Redstor’s Ed Renwick and Raj Panchal from ClearYolk about leveraging vendor resources and the benefits that can be gained by doing so.   We’ll cover:   The advantages of utilising vendor expertise   Keeping up to date with resources available   Redstor resources available vs other vendors   How Redstor is supporting partners   For even more tips on growing your MSP business, check out our Ultimate MSP Growth guide.  Find out more about Redstor ...

Episode 7 - Leveraging vendor resources

March 03, 2022 00:00 - 17 minutes - 11.8 MB

In this episode, Nathan Wilson speaks to Redstor’s Ed Renwick and Raj Panchal from ClearYolk about leveraging vendor resources and the benefits that can be gained by doing so.   We’ll cover:   The advantages of utilising vendor expertise   Keeping up to date with resources available   Redstor resources available vs other vendors   How Redstor is supporting partners   For even more tips on growing your MSP business, check out our Ultimate MSP Growth guide.  Find out more about Redstor ...

Episode 6 - Retain, upsell and cross-sell

February 10, 2022 00:00 - 21 minutes - 14.5 MB

In this episode, Nathan Wilson speaks to Rob Buckton, Sales Director, at Redstor and Ryan Thompson from Protos about the importance of retaining customers and being able to upsell and cross-sell to them to increase revenue.   We’ll cover:   The value of existing customers   Strategies for diversifying your existing offerings   The benefit of service bundles   Proven expansion paths: deep, broad, upsell, cross-sell   For even more tips on growing your MSP business, check out our Ultimat...

Episode 6 - Retain, upsell and cross-sell

February 10, 2022 00:00 - 21 minutes - 14.5 MB

In this episode, Nathan Wilson speaks to Rob Buckton, Sales Director, at Redstor and Ryan Thompson from Protos about the importance of retaining customers and being able to upsell and cross-sell to them to increase revenue.   We’ll cover:   The value of existing customers   Strategies for diversifying your existing offerings   The benefit of service bundles   Proven expansion paths: deep, broad, upsell, cross-sell   For even more tips on growing your MSP business, check out our Ultimat...

Episode 5 - Considering SaaS to de-risk your business

February 03, 2022 00:00 - 18 minutes - 13.1 MB

In this episode, Nathan Wilson speaks to Tom Campbell, Technical Services Director, at Redstor and Rob Stevenson, Director and Founder of BackupVault, about how and why to consider SaaS to de-risk your business.   We’ll cover:   Advantages of SaaS   The challenges of managing CapEx   Current hardware supply chain disruption   Cyber threat considerations   For even more tips on growing your MSP business, check out our Ultimate MSP Growth guide.   Find out more about Redstor - www.redst...

Episode 5 - Considering SaaS to de-risk your business

February 03, 2022 00:00 - 18 minutes - 13.1 MB

In this episode, Nathan Wilson speaks to Tom Campbell, Technical Services Director, at Redstor and Rob Stevenson, Director and Founder of BackupVault, about how and why to consider SaaS to de-risk your business.   We’ll cover:   Advantages of SaaS   The challenges of managing CapEx   Current hardware supply chain disruption   Cyber threat considerations   For even more tips on growing your MSP business, check out our Ultimate MSP Growth guide.   Find out more about Redstor - www.redst...

Episode 4 - Keep a laser focus on the bottom line

January 27, 2022 00:00 - 19 minutes - 13.5 MB

In this episode, Nathan Wilson speaks to Gareth Dyson, Chief Finance Officer at Redstor about how to keep a laser focus on the bottom line and ensure profitability.   We will cover:   Pricing strategies and how value -based pricing helps you    Considering Customer Lifetime Value   Monthly Recurring Revenue    For even more tips on growing your MSP business, check out our Ultimate MSP Growth guide. Find out more about Redstor - www.redstor.com 

Episode 4 - Keep a laser focus on the bottom line

January 27, 2022 00:00 - 19 minutes - 13.5 MB

In this episode, Nathan Wilson speaks to Gareth Dyson, Chief Finance Officer at Redstor about how to keep a laser focus on the bottom line and ensure profitability.   We will cover:   Pricing strategies and how value -based pricing helps you    Considering Customer Lifetime Value   Monthly Recurring Revenue    For even more tips on growing your MSP business, check out our Ultimate MSP Growth guide. Find out more about Redstor - www.redstor.com 

Episode 3 - Become THE Trusted Expert

January 20, 2022 00:00 - 18 minutes - 12.7 MB

In this episode, Amy Venables talks with  Chris Burgess, Head of Solutions Group at MSP, Optimity, and Ed Renwick,  Head of Partner Acquisition at Redstor about why it’s imperative for MSPs to become the trusted expert to their customers and how this equates to revenue growth. We discuss: Moving away from point solutions to generate higher-margin services The right tools to proactively support customers How trust equates to revenue growth  For even more tips on growing your MSP business...

Episode 2 - How to craft a strong GTM strategy

January 12, 2022 00:00 - 20 minutes - 14 MB

In this episode, Amy Venables speaks to Andra Hedden, Owner, and CMO at Marketopia and Gareth Case, CMO at Redstor about how to develop a strong go-to-market strategy to support business growth.  We will cover: Why getting your sales and marketing strategy right is crucial Steps to craft your GTM strategy What support is out there to develop your strategy For even more tips on growing your MSP business, check out our Ultimate MSP Growth guide. Find out more about Redstor - www.redstor....

Episode 1 - How to define a unique value proposition and why it matters for MSPs

November 25, 2021 11:00 - 30 minutes - 20.8 MB

In this episode, Amy Venables chats with Kirsty Dawe, CEO at Webeo and James Griffin, CPO at Redstor about the importance of having a solid, well-defined value proposition and how that can help you grow your business. Why is it key for MSPs to prioritise their value props in the changing tech landscape? And why does now represent a 'once in a generation' opportunity?  For even more tips on growing your MSP business, check out our Ultimate MSP Growth guide. Value Proposition tools: For grea...

Ultimate MSP Guide Opener

November 03, 2021 10:00 - 22 seconds - 310 KB