Jeffrey Young speaks with Animesh Chowdhury, Director, Goodtill – a cloud-based POS system for the hospitality industry – about the data-driven tools and systems that are helping the next generation of coffee entrepreneurs to thrive.

In this conversation, Animesh shares powerful insights on using tools and data to build consumer retention and how small businesses and independent cafés can utilise technology to compete with the bigger coffee chains.

Find out how you can support and get involved in UK Coffee Week by visiting ukcoffeeweek.com