In this episode, Corey Berrier talks with HVAC expert Gene Slade about his journey from starting with a basic toolkit to building a successful business. Gene shares insights on overcoming business challenges and strategies for growth and resilience. The conversation also covers the effectiveness of radio advertising in establishing a service-based business, with Corey reflecting on his own experiences in local radio. The role of AI in customer service, particularly in handling weekend calls and the value of recorded CSR calls, is discussed. Additionally, the topic of indoor air quality, its impact on health and home comfort, and tips for homeowners on system assessments and heating checks are explored.


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