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Visibility and Control are Key for Mastering Service Management
UC Today
English - May 21, 2024 13:00 - 11 minutes - 7.92 MB - ★★★★★ - 1 ratingTechnology News Tech News unified communications uc today collaboration contact centre contact center tech news technology news Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Next Episode: AI Show - AI Security, Privacy and Legal Issues
UC Today host David Dungay is joined by Mark Bunnell, COO, Nuwave.
Following on from our Service Management theme this May we speak to Mark about the success factors in the Service Management space, including:
The current Service Management landscapeThe role of AI and ML in Service ManagementSelecting vendors in the Service Management spaceFor more information, visit Nuwave.