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Out Loud: Balancing Customer Experience and Security with Comm100
UC Today
English - February 06, 2019 05:00 - 18 minutes - 8.31 MB - ★★★★★ - 1 ratingTechnology News Tech News unified communications uc today collaboration contact centre contact center tech news technology news Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Out Loud: Using Mobile Identity in CPaaS, with TeleSign
Providing customers with exemplary experiences is undoubtedly hugely important for businesses. Now more than ever customer experience is one of the most crucial differentiating factors for organisations to stand out from the crowd and get ahead of their competitors. Providing great experiences isn't always easy and organisations must consider the security and privacy implications of the latest innovative platform that could improve their service provision. In today's episode we speak to the experts to find out how businesses can ensure that their customer's security and privacy is maintained whilst giving them the best possible customer journeys.