UC Today artwork

Navigating from Lockdown Legacy to 2024 UC Supremacy

UC Today

English - January 04, 2024 13:00 - 16 minutes - 11.4 MB - ★★★★★ - 1 rating
Technology News Tech News unified communications uc today collaboration contact centre contact center tech news technology news Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed


Join Rob Scott from UC Today and Christopher Martini from VOSS in a compelling discussion about the evolution of Unified Communications (UC) in the hybrid work era.

They explore the transition of enterprise technology adoption from the lockdown period to the present day, focusing on the misalignments between past technology choices and the current needs of a hybrid workplace.

The conversation delves into the effectiveness of various UC technologies in supporting hybrid work, the role of employee experience in shaping UC strategies, and the lessons learned in adapting technology strategies to evolving work models.

They also discuss the impact of these technological changes on real estate and workspace design and predict the future of the digital workplace with considerations for data-rich platforms, security, AI, and cross-platform communications.

Christopher Martini provides insights on how VOSS can help enterprises capitalize on their technology investments and suggests New Year’s resolutions for CIOs.