Bespoke CX – The Importance of Digital Optimisation

UC Today

English - April 18, 2023 15:00 - 16 minutes - 11.1 MB - ★★★★★ - 1 rating
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UC Today's David Dungay hosts Thomas Laboulle, CEO, Toku.

In this session, we discuss the following:

What is Toku's current assessment of the enterprise market and its need for ‘Digital Optimisation’?Why is an end-to-end approach necessary for enterprises?How should enterprises approach this task of tying their existing tech to new investments to get a seamless CX experience?What does Toku offer from a support perspective for companies ‘optimising’?