Ongoing Impact of COVID-19 in Ambulatory Care Settings

COVID-19 has shone a light on the dynamic, challenging, and rewarding field of nursing. Antoinette Shedlarski, RN; Jennifer Rosales, RN; and Alyse Hicks, RN, discuss the ongoing impact of COVID-19 in ambulatory care settings. The panel explains the role that good communication patterns; accurate triage; reliance on telehealth; and learning from evolving infectious disease research allowed them to give their patients the best care despite unprecedented demand. These nurses take pride in being the cool heads who bridge the gap between patient and provider during tough times, pandemics and otherwise.