Forms Have Function: With the MTA’s Joshua Gee
Catalyst Podcast
English - August 17, 2021 04:33 - 37 minutes - 34.6 MB - ★★★★★ - 147 ratingsTechnology Society & Culture machine learning culture launch by ntt data digital experiences launch ntt data design products enterprise grow experiences Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Relationship First, Software Second: On Agency Product Management
Next Episode: A Remote Success Story: With Postlight’s Vicky Volvovski
The MTA is one of the largest transit systems in the world, and recently, Postlight helped take it digital. This week Joshua Gee, Director of Digital Customer Experience at the MTA, joins Paul and Rich to get into the nitty-gritty of updating massive government systems. From legacy platforms to procurement to getting different parts of government to talk to each other, they chat about implementing new tech platforms at the government level and why it is often so difficult.
Links:
Postlight’s Digital Transformation at the MTA
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