This is a cross-post from the From Coach to Business podcast that we just launched. My friend Brandon and I both often get questions about starting and growing a coaching business - either online or in the brick and mortar space - so we put together a season with answers to some of the most common questions we get as well as some insight on the mistakes that we made while we were starting out.

This episode is with Juliet Starrett, the co-founder of San Francisco CrossFit and The Ready State (formerly known as MobilityWOD). Juliet has tons of insightful takeaways on client retention and crafting an excellent onboarding experience - as well as how to actually dial in operations so that your business is able to consistently execute on giving clients a great experience.

If you're in the fitness industry and you want to check out the full season, head over to www.fromcoachtobusiness.com/season-1 or search "From Coach to Business" in your podcast player of choice.