BECOME UNREASONABLE: Designing for Hospitality
💌 Tiny Improvements
English - April 15, 2024 10:00 - 5 minutes - 7.84 MBTechnology Business Marketing software psychology cognition user experience technology javascript design Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Keep your tools sharp
Next Episode: Simple habits for a happier team
Unreasonable Hospitality by Will Guidara outlines how to making customers feel exceptionally special. Let's bring these hospitality principles to tech, by creating memorable experiences, and using hospitality to elevate customer satisfaction in product design, engaging with the people using our products.
Get yourself a copy of Unreasonable Hospitality here
(00:00) - Designing for Hospitality(00:09) - Introduction
(00:37) - Unreasonable Hospitality
(02:23) - How We Feel
Creators & Guests
Mike Bifulco - Host
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