Tied Together
40 episodes - English - Latest episode: over 1 year ago -A wide ranging innovation podcast brought to you by Cohaesus Group. We explore what's out there in digital innovation, and what the future holds. Always an interesting and informative listen, learn about how digital changes the world.
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Episodes
Accelerating Global Healthcare Initiatives with CEO of Simprints, Toby Norman #38
August 03, 2022 00:00 - 34 minutes - 24 MBIn the Western world we often take for granted how seamlessly much of our healthcare links through technology when compared to areas in greater need of medical assistance. Simprints is an NGO transforming the fight against poverty, and its CEO - Toby Norman - exudes an infectious passion for improving the lives of the 2.1m patients they’ve helped to date. Join us on Tied Together to learn how technology is increasing transparency, speed and efficiency in rolling out global health campaigns...
The Exponential Growth of User Experience with UX & Service Design Consultant & Speaker, Helena Hill #37
July 20, 2022 00:00 - 40 minutes - 27.8 MBJust 5 years ago, UX sounded like medical photography to the uninitiated - now for those within the profession like Helena Hill, it’s an indispensable tool with a myriad of disciplines. We bring Helena, a keynote speaker who runs her own consulting firm, onto Tied Together this week to share how the industry has progressed from simple web & mobile design into an asset that’s now integral to any business looking to offer a top tier customer experience. This episode of Tied Together covers: ...
Overcoming the Technical Talent Shortage with Commercial Director of HeadChannel, Beata Green #36
July 06, 2022 00:00 - 21 minutes - 14.8 MBFinding the best talent is hard to come by at the moment. As a specialist in building high-performing software teams, Beata Green can break down why. As Commercial Director of HeadChannel for 12 years, she’s well versed in understanding a team’s needs and maximising their potential. Beata chats with Richard Bundock on Tied Together this week around what’s causing this talent shortage, and how you can overcome it. This episode of Tied Together covers: Beata’s background and path into the t...
Aviation’s Post-Pandemic Digital Resurgence with a Senior Advisor in Aviation, Simon Talling-Smith #35
June 22, 2022 00:00 - 38 minutes - 26.5 MB2020 presented a huge challenge for air travel, perhaps more than most. But where we saw other sectors finally catching up with their technology, aviation has always seen its tech evolving. With a 30+ year career in air travel, spanning BA and Qatar Airways among many, Simon Talling-Smith is in a perfect position to observe the industry’s digital advancements. In Tied Together this week, Simon shares the gradual development of the sector, whether we’ll return to a pre-pandemic experience, ...
Developing the Innovative Platform Behind COP26 with CEO of Social27 Ike Singh Kehal #34
June 08, 2022 00:00 - 43 minutes - 29.6 MB2020 may have changed the events space forever, but the technology at the forefront of the new age of virtual events has been a long time coming. Developing their platform since 2008, Social27’s offering has the ingenuity to fulfil the needs of customers like Microsoft, SugarCRM, and facilitating COP26’s complex needs in 2021. Discover from their CEO, Ike Singh Kehal, how their use of machine learning is tailoring experiences to attendees, the potential for this to create more engaging exp...
Turn Customer Feedback into Invaluable Data with CEO of UserVoice, Matt Young #33
May 25, 2022 00:00 - 31 minutes - 21.7 MBProduct feedback is an indispensable tool for Product Managers, so the power that digital tools are providing to capture that feedback shouldn’t be overlooked. UserVoice is a platform looking to hone in on the customer experience, and their CEO Matt Young is steadfast in his commitment to prioritising and streamlining the feedback capture. Matt joins us on Tied Together to discuss how digital tools help filter and analyse feedback, how to integrate software most effectively, and the connec...
The Social Future of Online Learning with David Kofoed Wind #32
May 11, 2022 00:00 - 39 minutes - 27.3 MBOnline learning has been turned upside down over the past few years, and with an abundance of content it takes special systems to incite active, engaging learning. Eduflow is a powerful platform to manage social learning at scale, and their CEO - David Kofoed Wind - is the bright mind heading up their desire to harness the power of social motivation. In this week’s Tied Together, David shares the LMS platforms take on providing a unique learning experience that’s useful in schools and busi...
Intuition & Innovation Within the Manufacturing Sector with Sunny Han #31
April 27, 2022 00:00 - 39 minutes - 26.9 MBThe innovation we see in systems permeating every industry so often originates with the manufacturing sector, and Fulcrum are pushing their clients to achieve more through their ERP offering. Their Founder & CEO, Sunny Han, is bringing digitisation and acceleration to Fulcrum’s customers. We chat to Sunny on the latest episode of Tied Together to hear how he sees the parallels between machine learning and human intuition, their ambitions to connect businesses together, and the power of syst...
Building the Foundations for Hospitality Success with Thomas Yionoulis #30
April 13, 2022 00:00 - 33 minutes - 23.4 MBAs the hospitality industry continues to find its feet again after a tough two years, there’s a lot of solutions that technology can offer to help them work at their very best - namely OpsAnalitica. Their Founder, Thomas Yionoulis, has an incredibly rich and varied career path taking him from a budding standup comedian to creating Quiznos’ audit software to uphold standards across their 5,000 locations at the time. Katrina Logie talks with Thomas about the potential gains that technology c...
How AI is Revolutionising Psychic Readings with Raven Storm - BONUS APRIL 1ST EPISODE
April 01, 2022 00:00 - 12 minutes - 8.68 MBOn Tied Together we’re always looking at the future of digital, and one of the most unique implementations of Artificial Intelligence might come from an unexpected source - psychics. We’re joined by Raven Storm, an expert in extrasensory perception (ESP), whose work with AI is making readings more accessible to us at home. Raven shares all, from the prospect of new, novel expressions of our aura in the Metaverse, to creating the ‘Uber for Psychics’. This episode of Tied Together covers: H...
How AI is Revolutionising Psychic Readings with Raven Storm - BONUS
April 01, 2022 00:00 - 12 minutes - 11.5 MBOn Tied Together we’re always looking at the future of digital, and one of the most unique implementations of Artificial Intelligence might come from an unexpected source - psychics. We’re joined by Raven Storm, an expert in extrasensory perception (ESP), whose work with AI is making readings more accessible to us at home. Raven shares all, from the prospect of new, novel expressions of our aura in the Metaverse, to creating the ‘Uber for Psychics’. This episode of Tied Together covers: H...
Technology’s Upheaval of the Energy Market with CEO of Energy Ogre, Jesson Bradshaw #29
March 30, 2022 00:00 - 41 minutes - 28.8 MBThe incredible array of tools helping energy customers navigate the complexities of the market now are a far cry from those available when the market opened 20 years ago. With the supply of energy moving to more renewable sources, we hear from Energy Ogre’s CEO on how they’re using innovative technology to pair consumers’ demand profiles with the right suppliers. Jesson Bradshaw brings his expertise to Tied Together this week, as we hear about how proprietary systems are rapidly processing...
The Empowered Future of Healthcare with CEO of Digital Health and Care Wales, Helen Thomas #28
March 16, 2022 01:00 - 42 minutes - 29.5 MBTwo years ago the country’s healthcare response to Covid was immense, and wouldn’t have been possible without the digital advancements made in recent years. At the forefront of these changes as CEO of Digital Health and Care Wales is Helen Thomas, advocating the need to create a smoother care pathway that signals an end to outdated systems. Helen joins Katrina on Tied Together to consider how we integrate digital without limiting access to those less adept with tech, the data processing to...
Delivering Tech Innovation in a Global Market with Glovo’s CTO, Narek Verdian #27
March 02, 2022 01:00 - 32 minutes - 22.2 MBGlovo has seen monumental growth in the delivery sector, expanding its innovative tech solution into 23 countries, so how do they manage data to match their ever-increasing demand? Narek Verdian is Chief Technology Officer for the Barcelona-based startup, and he joins Katrina Logie on Tied Together to discuss how machine learning and AI are essential as they breach new territories, and what tools we need for the future of hybrid work to live up to its potential. This episode of Tied Togeth...
The Psychology of UX Design with Founder of 3Leaf, Thomas Watkins #26
February 16, 2022 01:00 - 38 minutes - 26.7 MBThe key to nailing seamless UX design across territories is closely tied to both the incredibly complex world of psychology, and a global awareness of cultural differences. This is typified in the approach taken by this week’s podcast guest, UX Practitioner Thomas Watkins, who considers himself more of a Design Psychologist. The founder of UX design agency 3Leaf joins Lynsey Brownlow to break down how consistency helps keep experiences predictable and smooth for users, the importance of co...
Unlocking the Power of Data Analytics with Founder of Molzana, Matt Nixon #25
February 02, 2022 01:00 - 29 minutes - 20.2 MBWhether or not they’re aware of it, businesses of all sizes are gathering a wealth of data with which they can make invaluable observations. Joining us on Tied Together this week to discuss how organisations are maximising this data to their benefit is Matt Nixon, Founder of data & analytics consultancy Molzana, who recently became the latest, exciting addition to the Cohaesus Group! We dive into the origin of Matt’s expertise in data analysis, the channel agnostic approach that allows Mo...
The Problem with Feedback Surveys with Senior UX Designer, Flavio Lamenza #24
January 19, 2022 01:00 - 36 minutes - 24.9 MBThe opportunity to spend time with your customers is the most valuable thing a business can do. Put that time to good use - it can make or break experiences. Sky’s Flavio Lamenza has observed the best and worst in user experiences, from sites implementing simple feedback tools to halting an eCommerce funnel the moment you set foot on a site. We hear from Flavio, Senior UX Designer, who joins us to offer his fabulous insights into the hurdles you can remove from your user experience, how yo...
The New Age of Digital Health & Wellness with Tictrac’s James Henson #23
January 05, 2022 01:00 - 28 minutes - 19.6 MBHealth & Wellbeing is an area with far more focus than ever before, evidenced by the slew of apps and services jumping into the space within the past few years alone. So where does Tictrac’s James Henson see the most effective outcomes for end users, and how can we achieve it? Interoperability between platforms promises to unlock new experiences greater than the sum of their parts. Learn how Tictrac are traversing the digital health space, and the bright future they’re working to bring bus...
Mastering Modern Marketing’s Touchpoints with The Thread Team’s Founder, Richard Calvert #22
December 22, 2021 01:00 - 32 minutes - 22.1 MBMarketing spend is an essential growth tool in business and brand transformation, so why is such a huge proportion of it reportedly ineffective? For those looking to grow their brand, simply throwing money at the problem is unlikely to yield the success that The Thread Team’s Richard Calvert fosters with their clients. Richard joins us on Tied Together this week for a dive into why it’s not enough simply to obtain a tool without properly applying it, and how modern marketing’s focus on di...
A Decade of Digital Evolution in Recruitment with talent.io’s Talent Advocate & Sourcing Lead, Tom Morgan #21
December 08, 2021 01:00 - 32 minutes - 22.5 MBLong gone are the days of physical job boards and drive-by CV runs; the systems for hiring talent are more powerful than ever, but with great power comes great responsibility. With an overview of how technology in the recruitment sector has progressed over the past 10 years, talent.io’s Tom Morgan features on this week’s episode of Tied Together. He and host Katrina Logie discuss revitalising lesser-used platforms, the growth of A.I. & automation, and where future platforms could perfect t...
The DAP Strategy
November 24, 2021 11:15 - 43 minutes - 29.6 MBThe DAP Strategy is a fascinating new book, by Raj Sundarason, which takes a look at the rise of the need of digital adoption platforms. https://www.dapstrategist.com/
Digital in Finance
November 10, 2021 11:31 - 29 minutes - 20.4 MBKatrina Logie talks to Mohamed Ait Si Brahim, Chief Technology Officer at Profile Pensions about how digital has changed the course of financial services and how it has improved and how it could be better. What tools they use; what's new, what's different and what's the future of Financial services
Digital in Hospitality
October 27, 2021 11:15 - 20 minutes - 14.2 MBKatrina Logie begins by introducing Thomas, Head of Digital at The Club Company. As makes sense when talking about how things have changed in hospitality in the past few years, the talk naturally moves to Covid, and the huge effect that that had. As Thomas says, it's really forced hospitality to make some changes; changes that we hope to see snowball into something new. Thomas tells us about the importance of building a community online, and what software they felt it important to create t...
Digital in Education
October 13, 2021 10:15 - 38 minutes - 26.6 MBKatrina Logie, guest host of Tied Together, interviews Roberto Hortal, Head of Innovation at RM Plc. Innovation being what we’re all about at Tied Together, we thought it important to get a look at how digital affects the educational sector with an expert.
Compostable Architectures, wait....
September 29, 2021 10:00 - 51 minutes - 35.7 MBIn this episode Kaustav Bhattacharya mentions Mach Alliance and Julian Browne talks about the IT Strategic Impact Matrix from Nolan and McFarlane.
Security in Digital
September 15, 2021 11:15 - 56 minutes - 39.1 MBRich and Toby mention quite a few things in this episode that you may be interested in reading more about. Cohaesus Group website Secure Delivery website NIST 2020 vulnerability analysis OWASP Top 10 (as of time of release) ICO report on British Airways case Rework, by Jason Fried Zdnet article about Microsoft's study into two-factor authentication OWASP Application Security Curriculum (Appsec) OWASP Membership And remember, you can contact Toby at [email protected], and ...
Digital in Construction
September 01, 2021 11:00 - 44 minutes - 30.8 MBStepnell is a complete construction partner. Robert Speirs BSc (Hones), ICIOB is one of the Directors at Stepnell, responsible for leading the Southern operations. Richard Bundock is the CEO of the Cohaesus Group of agencies. In the episode Rich mentions a drywalling robot. A video can be found here.
Remote Working
June 08, 2021 09:30 - 32 minutes - 22.4 MBJoin us for episode 13 of Tied Together, where we discuss the pros and cons of remote working, and what models could be available to organisations in the future. A fresh look at home working from Christian Turner, blogger and Senior Customer Marketing Manager at British Business Bank. Links to studies and pages mentioned in the episode: Cohaesus company - www.cohaesus.co.uk British Business Bank company - www.british-business-bank.co.uk Christian Turner's Medium article -www.chris...
Cross Agency Collaboration
May 25, 2021 07:00 - 23 minutes - 16.4 MBAlex Lee works at https://www.cohaesus.co.uk Matt Scaysbrook works at https://www.weteachcro.com/
Experience Inflation
February 03, 2021 08:00 - 22 minutes - 15.2 MBJoin us for another episode of Tied Together from Cohaesus. In this episode we talk with Fraser Meikle, Head of Business Development at Cohaesus. Fraser talks us through what experience inflation is, how it permeates everything. We also talk about too much experience! how organisations get it wrong, and how some make it a game. If you have any questions, comments about this or any other episode. Please let us know via [email protected]. Bios Fraser Meikle https://www.linkedin....
Page Experience. What you need to know.
January 04, 2021 08:00 - 41 minutes - 28.6 MBGoogle page experience is a new metric that Google is adding to their algorithm, in terms of how they how they present search results. This isn't about SEO. It's a technical challenge that will change how you think about your technology stack. Join us as we breakdown in lay terms what you need to think about, and what you need to do. Key Highlights "This is something that really needs to be implemented by a tech team. It's rarely something that can be contributed to and addressed by an...
Digital Strategy and Transformation for the Real World
December 21, 2020 08:00 - 1 hour - 46.8 MBJoin us for episode 9 as Julian Brown (NED @ Cohaesus and CTO to the stars) walks through the A-Z of digital strategy. “I have never seen a digital transformation with a multi million price tag on it actually deliver anything of any value remotely at all.”, Julian Browne NED @ Cohaesus At the end of the episode we come up with quick lightweight actionable strategy that you could use today. We also talk about lemons, sandwiches, feature factories and lickable icons. If you have any que...
Finding your path to Customer Delight
December 07, 2020 08:00 - 34 minutes - 23.4 MBIf your organisation is stuck, siloed, blocked or just unfocused on human needs this episode is for you. Our Head of Experience and Design explains how anyone can put their organisation on the journey to customer delight. We talk through the tools, processes and know how required to develop a clear concise roadmap for any organisation struggling with the move to the experience economy. We talk about the changes in expectation all around us, how those changes might impact the future and how...
The power of data and APIs in energy supplier switching
October 30, 2020 12:03 - 25 minutes - 17.8 MBI remember the first time I met Hedley Smith, founder and CEO of Homebox, during a venture programme four years ago. His energy and passion to transform the energy switching market was palpable. Using data to improve customer experience has always been a constant for Homebox and in this episode of Tied Together we look closely as how Hedley has cleverly used data to power the transformation of Homebox and its services. At Homebox, they use analytics tools such as Amplitude to measure custome...
The Rise of Property Tech
October 13, 2020 08:59 - 25 minutes - 17.3 MBProperty technology, or proptech as the industry calls it, has been around for decades. However, a new breed of data driven startups in the proptech space are starting to disrupt the proptech industry that has traditionally been dominated by the incumbent, legacy platforms. Individuals looked to build their own portfolio of properties as a side income or a main livelihood have never had it better with platforms enabling developers to make fast, intelligent and insightful choices on where t...
Developing a data literate workforce
September 28, 2020 22:03 - 28 minutes - 19.8 MBWe live in a world drowning in data, yet all too often, companies and their leaders have not fully realised the transformative power of data to help them make strategic decisions, grow their products and services and ultimately create new, revenue generating opportunities. In this episode of Tied Together, we speak to two leading data experts - Hanan Belarbi and Helen Blaikie. They explore what it takes for organisations around the world to build data literate workforces and dive in to the c...
Driving business impact through good user experiences
September 14, 2020 22:09 - 31 minutes - 21.4 MBWelcome back to another episode of Tied Together brought you by Cohaesus. I'm Kaustav Bhattacharya, Chief Technology Officer at Cohaesus and in this episode I have the immense pleasure of having our CEO and founder, Rich Bundock on the show. As a tech entrepreneur, Rich has seen the good, bad and ugly of building digital services. In todays episode Rich and I dissect the many examples of great and bad digital experiences and shed light on how businesses can deliver compelling solutions that ...
Exploring the technology of intelligent buildings
August 28, 2020 11:09 - 26 minutes - 18.4 MBRaj Krishnamurthy is the CEO and founder of Freespace, a company that has created an intelligent buildings platform. We explore how the internet of things (IoT) and the explosion of data that IoT devices produce has enabled startups to help building developers and the tenants of buildings leverage insights from data to start designing and using buildings in far more efficient ways. From solving the problem of never being able to find a free meeting room to exploring how open API's are allowi...
Testing Conversational Interfaces
August 03, 2020 16:09 - 35 minutes - 24.6 MBFirst there was the hype around chat bots and then came voice assistants. The latter learned from the mistakes of the former, although they're both very different mediums. Chat bots are text based where as voice assistants by their very nature use voice for interaction and collectively chat bots and voice assistants form a category of user interaction called conversational interfaces. Testing conversational interfaces is complex and requires a different set of testing and quality assurance s...
Using conversion rate optimisation to drive customer success
July 27, 2020 21:49 - 15 minutes - 10.5 MBConversion rate optimisation (CRO) is a system for increasing the percentage of visitors to a website that convert into customers. When used for the right purpose, CRO can complement the experience design of your digital project, ensuring your service or product is connecting with your customers in a way that's mindful of their needs and driving success for your key performance indicators. If any of the topics in this episode of Tied Together interests and you'd like to get in touch, plea...