At Those Callaways, Christmas really is a big deal. Over a period of 23 years, Joseph and JoAnn have remembered every client, every prospect, every agent and just about everyone else they know with a personalized ornament at Christmas time. That’s right, more than 150,000 names handwritten and matched to more than 150,000 mailing labels with no errors. Well, there was that one call. Hear all about the process that transforms Those Callaways each holiday season. You’ll laugh, you’ll learn, and most of all you’ll get an insight into the Clients First world of Those Callaways, Arizona’s leading independent agents with more than 7,000 homes sold, one client at a time.