Growth & Retention: Why Subscription is the Holy Grail | Customer Basics with Salesforce’s Tiffani Bova | E1311

This Week in Startups

English - October 25, 2021 20:00 - 18 minutes - 16.9 MB - ★★★★★ - 762 ratings
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Previous Episode: Trump SPAC, WeWork SPAC, GitLab IPO w/ Eric Newcomer + Quick Commerce w/Matt Newberg

Next Episode: Facebook’s Q3 earnings breakdown: revenue, user growth, rumored rebrand + Italic’s Jeremy Cai | E1312

This Startup Basics is all about growth & retention. Tiffani Bova from Salesforce joins to talk about how startups should measure customer health, the pitfalls of high churn, the best kind of growth, how to earn trust by saying "no" & more.