This Week in Hearing listeners are in for a treat, as host, Amyn Amlani, has an unbridled conversation with notable international bloggers and industry experts, Geoff Cooling and Steve Claridge. They discuss whether today’s traditional hearing aid technology has improved noticeably over products from just a few years ago. They also address the importance of customer service and the patient journey, and the importance of these factors to patient success. There are a few surprises in this part of the conversation that you will not want to miss!