Take a listen to the authors describe their experience of taking their work from the stage to the audiobook studio.
___
Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work.

Most people are wrong. - See more at: http://www.penguinrandomhouseaudio.com/book/251435/how-may-we-hate-you/#sthash.pNuIxu1j.dpuf