Where Content, Community, and Customer Experience Meet (Thinks Out Loud Episode 346)

Thinks Out Loud: E-commerce and Digital Strategy

English - April 13, 2022 13:57 - 22 minutes - 41.4 MB - ★★★★★ - 5 ratings
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Previous Episode: Why Amazon Is Going to Launch a Search Engine (Thinks Out Loud Episode 345)

Next Episode: Revisiting the Digital Transformation of You: The Skills You Need to Compete (Thinks Out Loud)

I’ve long said that "Content is King; Customer Experience is Queen; and Data is the Crown Jewels." But a number of people I respect take different approaches, suggesting that "user…

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