20VC: Accel's Brian O'Malley On The Prioritisation Of Growth, The Metrics That Show True Customer Retention & Why The Most Interesting Companies Create A Market

Brian
O’Malley is a Partner @ Accel Partners, where
he spearheads Accel's work with next-generation marketplaces and
consumer-focused companies. He led the firm’s investments in
Amino, Gametime, HotelTonight and Luma, as well as disruptive
software-as-a-services businesses Duetto and Narvar. Brian joined
Accel from Battery Ventures, where as a general partner he led
investments in companies like Dollar Shave Club, BazaarVoice
(public), Coupa, Skullcandy (public) and TradeKing (acquired by
Ally). Prior to Battery, Brian led sales efforts and built some of
the first web service-based API integrations for Bowstreet, Inc.
(acquired by IBM).

1.) How did Brian make his way into one of the world's
leading VC firms? What were Brian's biggest takeaways from being in
the trenches during the bust of the dot com bubble?

2.)  What is the macro economic view to value compression?
How should startups being approaching and dealing with this?

3.) How can startups maintain growth as the priority whilst
maintaining investor expectations on burn rates? What is Brian's
approach to the growth vs retention theory?

4.) What retention metrics would Accel look for indifferent
products? How does this vary from category to category? What
are the commonalities Brian has seen in products that have insane
retentive ability??

5.) Where does Brian stand on market size and the potential
for market transition down the line? Does the market even need to
be there today for it to be investable today?

Items Mentioned In Today’s
Episode: 

Brian’s Fave
Book:  Zero To One By Peter Thiel

Brian’s Most Recent Investment: Luma: Fast,
Reliable Wifi

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