Prioritizing Relationships over Transactions: The Importance of Payments in Customer Experience with Deluxe
The Treasury Update Podcast
English - April 01, 2024 14:00 - 26 minutes - 26.3 MB - ★★★★★ - 49 ratingsBusiness News News Business controller jeffrey corporate craigjeffery jeffery strategic strategictreasurer treasurer treasury treasuryresearch Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Learning from Financial Fraud Series Episode 8: Payment Server Breach
Payment processing is no longer just transactional. It's now about weaving payments seamlessly into the customer journey. In today’s podcast, Craig Jeffery, Managing Partner of Strategic Treasurer, and Layne Kight, Sr. Product Manager of Digital Payment Solutions at Deluxe, discuss customer expectations across industries like healthcare, utilities, and banking. They discuss how those industries cater to expectations, as well as practical ways the industry has improved over the past decade. Listen in to learn more.