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Customer Experience and SMBs with Adam Toporek - CX Thought Leader, Author, and Podcaster
The Thrifty Marketer Podcast
English - September 02, 2020 05:04 - 41 minutes - 38 MB - ★★★★★ - 4 ratingsMarketing Business marketing entrepreneurship business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
In this episode, a discussion with Adam Toporek - CX Thought Leader, Author, and Podcaster.
Topic: Customer Experience and Small & Medium Businesses
When it comes to Customer Experience, we always assume that it pertains only to larger enterprises. Well, here is Adam busting that myth and sharing his insights on how SMBs can make CX their key differentiator.
Discussion Topics
How can SMBs make CX their key differentiator? How can SMBs kickstart their CX strategy and vision? What are the typical challenges SMBs might face while building their CX strategy? Adam's favorite tips for SMB owners who want to build their focus on delivering an exceptional CX? Can technology play a vital role in helping SMBs deliver an optimal CX? And how can they adopt the right tools? And more.For more such episodes, follow The Thrifty Marketer Podcast at https://bit.ly/2EN15cJ
For SMB Marketing tips, visit https://bit.ly/3hHaj8V
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