Redesigning the store for customers of today and tomorrow
That Makes Cents: A consumer podcast
English - August 24, 2022 16:12 - 26 minutes - 61.4 MBBusiness business consumer cpg retail Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: A look into consumer loyalty with Marriott
Next Episode: Engaging with frontline talent ft. FedEx
In recent years, consumers’ expectations of greater convenience and desire to stay “hyperconnected” through multiple channels has pushed retailers to rethink their approach to innovative and customer-centric shopping experiences. How do you design a store that achieves this? How do you balance convenience with profitability? Daniel Eckert, Operating Partner at Corsair Capital; and Adam York, a senior manager at Deloitte Consulting LLP, join this episode to discuss.