Future of Consumer series: Looking ahead at grocery experience for the changing consumer
That Makes Cents: A consumer podcast
English - November 03, 2023 09:20 - 27 minutes - 20.8 MBBusiness business consumer cpg retail Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Future of Consumer series: The move from mass to micro
Next Episode: Electric Car Trends and the Future of Automobiles
Like today’s consumer, the grocery industry is increasingly diverse and complex. In a spinoff of our miniseries on the future of the consumer industry, we explore the future of grocery retail and how exponential tech such as AI and Gen AI could play a key role in increasing grocery personalization. Kirk Ball, EVP and CIO at Giant Eagle joins Daniel Edsall, Deloitte’s grocery sector leader and host Bobby Stephens to discuss how grocery retailers can deliver unique customer experiences at every touchpoint, whether in-store or online.
For more info. on the Future of the Grocery Retail industry, visit: https://www2.deloitte.com/us/en/insights/industry/retail-distribution/future-of-grocery-retail.html