That Digital Show
86 episodes - English - Latest episode: over 1 year ago -That Digital Show is a weekly business podcast presented by Google Cloud on innovation, transformation and growing value in our digital world. The show combines interviews with global experts and open conversations with industry leaders to share digital strategies and techniques that leverage cloud and application platforms to help organizations reach business outcomes faster and meet the continuously changing demands of consumers. For more information, find us online at ThatDigitalShow.com and throughout social media @ThatDigitalShow.
Homepage Google Podcasts Overcast Castro Pocket Casts RSS feed
Episodes
The Transformation Debrief: How Botify is Transforming SEO with AI
November 09, 2022 09:00 - 43 minutes - 21.2 MBTo deliver for its customers, Botify continues to reinvent how companies perform SEO. From those early days of the manual indexing of websites to the eras of keyword stuffing and anchor links, Botify is changing the landscape of optimization. In this extended conversation of The Transformation Debrief, Chris Hood, Digital Strategist at Google Cloud, hosts Pierre Couzy, Chief Technology Officer at Botify, and Robert Rothschild, Chief Marketing Officer at Botify, to discuss how they are helping...
The Transformation Debrief: Smarter Insurance on the Cloud with CNA
October 27, 2022 09:00 - 32 minutes - 21.2 MBCNA has a 120-year history of providing property and casualty insurance for U.S. customers. It turned to Google Cloud to modernize its analytics, consolidate data management, and deliver better decision-making tools for agents and executives. In this episode of The Transformation Debrief, Chris Hood, host of Google Cloud's That Digital Show, talks with two CNA executives — Rich Wein, a vice president and actuary, and Santosh Bardwaj, senior vice president for data and analytics — about the co...
The Transformation Debrief: Reinventing the Fan Experience with Major League Baseball
October 09, 2022 09:00 - 31 minutes - 21.2 MBBaseball is a game that can be enjoyed in a variety of ways. Some fans, like season ticket holders, primarily engage by attending live games at the stadium. For others, the game is ubiquitous on their television, smartphone screens, or tablets throughout summer afternoons and evenings. Some people like getting deep into the massive world of advanced statistics, watching analysts on the web and TV, or reading sports reporters' daily stories. In this episode, Chris Hood is joined by Anil Jain, ...
Delivering Production Ready Industry Solutions with Google Cloud
October 04, 2022 09:00 - 33 minutes - 21.2 MBOrganizations are driving the complete transformation of their business by inventing new ways to accomplish their objectives using the cloud, from making core processes more efficient to improving how they reach and better serve their customers to achieving insights through data that fuel innovation. In today's continuously evolving digital world, it is increasingly critical to adapt to changing consumer demands and market trends as quickly as possible. Whatever your industry's challenge or u...
How ShareChat entertains 400M users with compelling multimedia content in over 15 regional languages
September 26, 2022 08:00 - 24 minutes - 21.2 MBIn this episode, we hear from Amit Zunjarwad, Chief Product Officer at ShareChat and Moj, about India’s home-grown social platforms that have more than 400 million monthly active users. The availability of affordable high-speed internet has encouraged the growth of video consumption in India. With that, ShareChat, India’s leading multilingual social media platform with 180M MAUs, and Moj, India’s biggest short video platform with close to 300M MAUs, have positioned themselves as the leading s...
How Korean Air Pivoted to New Ways of Working and Customer Expectations in Travel
September 26, 2022 06:00 - 24 minutes - 21.2 MBThe Covid-19 pandemic impacted many businesses, but the airline industry was perhaps one of the most affected. With travel bans that took place almost overnight, travel and transportation companies had to rethink and restrategize their business plans. In this episode, Theo chats with Kenneth Chang, Executive Vice President and Chief Marketing Officer at Korean Air, on how a business of 53 years had to pivot from its traditional ways to navigate the pandemic. Chang takes us through the challen...
The Transformation Debrief: Reinventing Omnichannel Retail at Ulta Beauty
September 18, 2022 09:00 - 32 minutes - 21.2 MBUlta Beauty is now the largest beauty retailer in the United States, carrying more than 25,000 products from 500 established and emerging beauty brands, including Ulta Beauty's own private label. Despite many traditional retailers being faced with fierce competition, razor-thin margins, and declining sales, Ulta Beauty is still setting trends and producing fresh takes on what it means to be a beauty purveyor. Today, the company is trying on new digital offerings and cloud-enabled tools to del...
Creating endless gaming adventures for players with XD's TapTap
September 12, 2022 08:00 - 29 minutes - 21.2 MBIn this episode, Theo speaks with ex-Googler, Dr. Jiang Hong, Head of TapTap Developer Services, and Founder of LeanCloud, which was acquired by gaming company XD Inc. Dr. Jiang shares his thoughts on the unique gaming market in China, and how XD, as the holding company of Asia’s largest game marketplace TapTap, is looking to help build a better game developer community in the industry. When it comes to the gaming community, understanding what players want in each market is key to growth, and...
How Khon Kaen University is leading Digital Transformation in the public education sector
September 11, 2022 08:00 - 41 minutes - 21.2 MBIn this episode, Theo and Paris speak with Professor Denpong Soodphakdee, VP of Khon Kaen University (KKU), on KKU’s digital transformation journey. Founded in 1964, KKU is an established university in northeastern Thailand with more than 40,000 students studying in 19 faculties. On a mission to prepare future global citizens to work in a fast evolving world, KKU also aims to be recognized both internationally and regionally as a leading university in research and technology. Prof. Denpong sh...
Engineering the next digital frontier with Bendigo and Adelaide Bank
September 05, 2022 08:00 - 35 minutes - 21.2 MBIn this episode, Theo chats with Ash Austin, Practice Lead for Platforms at Bendigo and Adelaide Bank (Bendigo) on simplifying the banking experience for more than 1.9 million customers. As a community-focused bank, Ash shares what it means at Bendigo to put people first, and how Bendigo uses technology as an enabler to support the needs of their customers. He talks about the concept of a service-based model, where products, and skills, from dev-ops to project management, are developed based ...
Empowering Crypto Investors with Blockchain Data Intelligence with Nansen
August 23, 2022 08:00 - 36 minutes - 21.2 MBIf you’re interested in the world of blockchain and decentralized finance (DeFi), then this episode is definitely not one you want to miss. DeFi has experienced exponential growth over the past few years, capturing the attention of investors globally. But with new opportunities, come new complexities and risks. One of the biggest challenges is distinguishing quality crypto assets from pure hype, particularly for non-institutional Investors. In the hot seat for this episode is Alex Svanevik, t...
How Meesho is Transforming Ways of Working with Technology
August 15, 2022 08:00 - 31 minutes - 21.2 MBThis week, Theo speaks to Ashish Kumar Singh, CHRO of Meesho and our pioneer HR C-suite on the show. As India’s fastest growing internet commerce platform, Meesho is democratizing e-commerce and bringing innovation online. With the Meesho marketplace supporting small businesses, individual entrepreneurs and everything in between, Ashish touches on their “users-first mantra,” which not only refers to customers, but also Meesho’s own employees. When the pandemic hit, it not only affected demand...
How Bolttech is Reinventing the Insurance Ecosystem with Cloud Technology
August 09, 2022 08:00 - 31 minutes - 21.2 MBDavid Lynch, Group CTO from bolttech, joins the show with Jay to talk about how insurtechs of today are emerging from the convergence of technology and insurance. As the world’s largest technology-enabled ecosystem for protection insurance and the most international insurtech, bolttech operates in over 30 markets. The business works collaboratively with 180+ insurance carriers on its platform that need access to technology, advocating the need for insurance companies that implement AI and mac...
The Transformation Debrief: Transforming Digital Supply Chains with Zebra Technologies
July 07, 2022 09:00 - 41 minutes - 21.2 MBZebra Technologies is one of the largest suppliers of barcode printing and scanning devices globally. In 1991, Zebra introduced 2D barcode scanners followed by Radio Frequency Identification (RFID) tracking tags, rugged mobile computers, tablets, and wearable devices for increased inventory and asset visibility. Lately, it's been acquiring companies in software, robotics, AI, data capture, and real-time location systems, all to help it transform from a traditional hardware-centric company to ...
How Apna is using data and AI to drive the gig economy in India
June 28, 2022 08:00 - 28 minutes - 21.2 MBIn this episode, Theo speaks to Ronak Shah, Head of Data at apna.co. As one of the largest gig economies in the world, India is seeing rising numbers among younger people joining the ecosystem. Driven by digital adoption and new ways of working, Apna saw an opportunity to help bridge the gap between employers and potential candidates. Leveraging data and AI technology, Ronak shares how the company is able to level the playing field for those in the gig economy, and help millions of people ach...
Using AI to Supercharge Data-Driven Applications with Zilliz
June 13, 2022 09:00 - 20 minutes - 21.2 MBTheo is in the interviewer’s chair for this episode as Frank Liu from Zilliz joins the show to talk about how AI and machine learning are making it possible for developers to understand and extract more value from unstructured data such as text, audio, images, video, and more. Traditional databases are great for handling structured data, such as information that can easily be captured and categorized in a table. For example, a book database would have columns for the title and author. This al...
Driving a Robust Omni-channel Approach for Indonesians with Blibli
June 02, 2022 09:00 - 29 minutes - 21.2 MBIn this episode, Jay and Theo are joined by Pak Kusumo Martanto, CEO & Co-Founder of Blibli, who shares how the business is constantly adapting and staying agile to ensure excellent e-commerce experiences for millions in Indonesia. Pak Kusumo discusses how the pandemic was a wake-up call for many, with the needs of customers constantly changing. Keeping in mind that the digital economy saw a 50% increase globally over the past two years, and insights that are unique to Indonesia, for example ...
Embedded Finance with APIs
June 01, 2022 09:00 - 33 minutes - 21.2 MBFaced with changing customer behaviors and demands, tightening margins, and increasing threat from digital competitors, financial services institutions (FSIs) will need to meet customers where they are, open up their services, and establish new ways to monetize their products. Doing so will also enable them to build a better profile of their customers, and deliver more personalized user experiences and fast, convenient banking and payment services. Cloud technology plays a big role in this sh...
Innovation with API First Integration
June 01, 2022 07:00 - 28 minutes - 21.2 MBEnterprises across the globe are struggling to innovate because their data and applications are siloed, disconnected, and not easily accessible. Today, Google Cloud is announcing the general availability of Apigee Integration, a solution that helps enterprises easily connect their existing data and applications and surface them as easily accessible APIs that can power new experiences. Data and applications are enablers of digital experiences. However, for many enterprises across the world, da...
Securing APIs and Applications in the Cloud
May 31, 2022 10:00 - 27 minutes - 21.2 MBEnterprises across the globe are seeing surging demand for digital experiences from their customers, employees, and partners. For many of these enterprises, hundreds of business applications are hosted in private or public clouds that interact with their users (customers, partners, and employees) spread across geographies, channels (web, mobile, APIs, VPNs, and cloud services), and time zones. As a consequence of this surge in demand, enterprises are also experiencing increased pressure to fo...
GoPay's Key to Unlocking a Great Developer Experience
May 30, 2022 09:00 - 34 minutes - 21.2 MBFinTech is a fast growing and competitive industry. To stay ahead, companies need to innovate and release new features more quickly than the competition. In this episode, Theo chats with Giovanni Sakti (Gio) and Giri Kuncoro from Indonesian financial services platform GoTo Financial, which includes the popular e-payment service GoPay. Gio and Giri discuss their commitment to improving the developer experience (DX) and how that led to the creation of their new internal developer platform. Gio ...
Connecting the Future of Insurance and Technology with NTUC Income
May 25, 2022 09:00 - 28 minutes - 21.2 MBThis week, Jay and Theo talk with Anny Huang, DVP & Head of Digital Business for Singaporean insurer Income (previously NTUC Income). Singapore’s only insurance co-operative, Income is also one of the country’s oldest and largest insurers. It is also one of the most forward-looking. Income is the only composite insurer to offer all of its products and services online and has ranked as the number one digital insurer in Singapore for the last two years. Anny describes the pressure to retain tha...
How Garvan Institute of Medical Research is Driving Digital Frontiers in Genomics Analytics
May 19, 2022 09:00 - 20 minutes - 21.2 MBIn this episode, Associate Professor Sarah Kummerfeld, Head of Data Science for the Garvan Institute of Medical Research, joins Jay and Theo to discuss the vital role cloud computing plays in genomic sequencing. Genomic sequencing has been contributing to medical research to improve the understanding and diagnosis of rare diseases for many years. However, sequencing a single genome produces approximately 100GB of data in its raw format, which then needs to be converted into a format that can ...
Banking and Blockchain in Thailand with Kasikorn X
May 10, 2022 09:00 - 20 minutes - 21.2 MBIn this episode, we are joined by Paul Thanaarmates Arriyavat, Head of Venture Builders at Kasikorn X, to discuss how Kasikorn X is making blockchain technologies, NFTs, and decentralized finance more accessible to people. Kasikorn X has long been committed to building the future of digital banking through its Business–Technology Group (KBTG). In 2021, KBTG launched Kasikorn X, focused on the rapidly evolving world of decentralized finance (DeFi). In partnership with Google Cloud, Kasikorn X...
API-Driven Business Ecosystems with Cathay Financial Holdings
May 03, 2022 09:00 - 29 minutes - 21.2 MBIn this episode, Marcus Lopez, Senior EVP of Digital, Data and Technology for Cathay Financial Holdings, joins Jay and Theo to discuss the organization’s approach to innovation as it rethinks its services and customer journeys. As the largest financial holding company in Taiwan with about 14 million customers, Cathay operates in China and most countries in Southeast Asia. Marcus explains how a joint venture with Alibaba six years ago prompted the Cathay team into reconsidering their approach ...
Democratizing Commerce for Retailers with Tokopedia
April 26, 2022 09:00 - 33 minutes - 21.2 MBIn this episode, Jay and Theo are joined by Herman Widjaja, CTO at leading marketplace platform Tokopedia, to learn more about its culture of customer-focused innovation. Tokopedia’s recent merger with Southeast Asia's leading mobile on-demand services and payments platform Gojek to form the GoTo group, made headlines as Indonesia’s largest business deal. 13 years ago, Tokopedia’s two founders set out to solve the problem of transparent pricing for Indonesians, regardless which of the 17,000 ...
The Power of Language with Josh Talks
April 19, 2022 09:00 - 22 minutes - 21.2 MBIn this episode, Jay and Theo chat with Arjun Gupta, Senior Software Engineer at Josh Talks, to learn about the company’s mission to empower the youth of India, with relatable role models and e-learning. The media platform targets young people in smaller towns across India with content in ten vernacular languages. Arjun likens Josh Talks to an elder brother, guiding users through critical life decisions and mentoring them to improve their lives. Josh Talk’s ten YouTube channels currently have...
Helping Organizations Make Informed Decisions with Equifax
April 12, 2022 09:00 - 31 minutes - 21.2 MBIn this episode, Jay and Theo are joined by Manav Doshi, GM of Technology Solutions and Keith Junius, Enterprise Architect, both of Equifax Australia, to talk about the organization’s ambitious cloud transformation. As a global credit bureau and data analytics company, Equifax is helping financial institutions, companies, and government agencies make critical financial decisions. In 2017, a critical event triggered a complete rethink of its security in all 24 locations. Equifax Australia emba...
Reimagining Traditional Banking for Indonesians with Bank Raya
April 04, 2022 09:00 - 31 minutes - 21.2 MBIn this episode, we speak to Pak Kaspar, CEO of Bank Raya, and Pak Gibbon, EVP of Technology System Information, Bank Raya, who share in more detail how Bank Raya is disrupting themselves first internally, to meet the challenges of tomorrow. As one of the largest and most distributed banks in Southeast Asia, Bank Raya (previously known as Bank Rakyat Indonesia Agroniaga (AGRO)) has been on a digital and cultural transformation journey since 2016. Working closely with Google Cloud, the bank ha...
Driving Reliable and Secure Connectivity with Singtel
March 29, 2022 09:00 - 29 minutes - 21.2 MBSingtel is a household name in Singapore as the leading telecommunications company. But did you know it serves more than 744 million customers across 21 countries, including Australia, India, Indonesia, and the Philippines? This 143-year-old established telco doesn't look any bit its age, as over the years, it has continuously evolved and reinvented the way it does business to keep up with changing times. Google Cloud accelerates every organization's ability to transform through data-powered ...
A Journey through Organizational Transformation with Indosat Ooredoo Hutchison
March 21, 2022 09:00 - 21 minutes - 21.2 MBIndosat Ooredoo Hutchison and Google Cloud recently announced a new strategic partnership to accelerate digital transformation across consumer and enterprise segments in Indonesia. Part of their efforts includes digitally transforming Indosat Ooredoo Hutchison's operations ‒ To continue on its path to innovation and build a cloud-first organization, Indosat Ooredoo Hutchison will modernize its infrastructure and applications on Google Cloud. In particular, Indosat Ooredoo Hutchison and Google...
Accelerating Digital Transformation in Indonesia with Indosat Ooredoo Hutchison
March 01, 2022 09:00 - 20 minutes - 21.2 MBIndosat Ooredoo Hutchison and Google Cloud recently announced a new strategic partnership to accelerate digital transformation across consumer and enterprise segments in Indonesia. Strongly aligned to the Indonesian government's digital economy development program goals, the multi-faceted partnership will serve Indonesia's SMBs as a priority target segment and spans many areas that are core to the capabilities of both organizations. The pillars of the strategic partnership will see the two or...
Creating Trustworthy AI Assistants with Federal Bank and Riafy Technologies
February 22, 2022 09:00 - 24 minutes - 21.2 MBJitesh of Federal Bank and John of Riafy join your hosts this week to chat about what it takes to build and maintain a specialized digital banking representative. John starts the show with a history of Riafy, including how he and his co-founders chose this magically-inspired name. Jitesh walks us through Federal Bank’s journey to a digitization strategy that started in 1996. With an eye for the future, the bank adopted mobile banking early on, supporting this feature along with international ...
Transforming the Customer Experience with Data at Woolworths
February 08, 2022 09:00 - 20 minutes - 21.2 MBThis week, the APAC Podcast welcomes Ram Radhakrishnan, the Head of Analytics, Loyalty, and Customer Data at Woolworths. He starts the show with a brief history of Woolworths’ online presence, including how WooliesX was introduced to leverage modern technologies and facilitate a smooth online grocery shopping experience. As the company evolved, leadership had to grow and adapt. The startup culture of WooliesX enables an innovative, future-thinking environment that gives employees autonomy in ...
Leading FinOps Practices on Google Cloud
February 03, 2022 09:00 - 31 minutes - 21.2 MBCloud FinOps is an operational framework and cultural shift that brings technology, finance, and business together to drive financial accountability and accelerate business value realization. Today, Chris Hood is joined by Eric Lam, Bruce Warner and Pathik Sharma to discuss an actionable set of steps that will help your organization implement FinOps and maximize your cloud investment on Google Cloud.
Disrupting Content Delivery with Mlytics
January 23, 2022 09:00 - 24 minutes - 21.2 MBJay and Theo are back this week hosting Tony and Tars from Taiwanese company Mlytics. Mlytics strives for a faster, safer internet through cloud-disrupting solutions. Our guests talk about the origins of Mlytics, and how the company closely monitors, refines, and analyzes a plethora of data as part of their AI solution for customers. This system revolutionizes the Content Delivery Network, working faster through caching and compression and safer by protecting the networks from attack. After s...
Verizon's Cloud Transformation Journey with FinOps
January 20, 2022 09:00 - 32 minutes - 21.2 MBVerizon has been one of the leading innovators in the telco industry and, not surprisingly, is also one of the early adopters of leveraging the cloud for digital transformation. In addition, Verizon has been at the forefront of tackling the cloud FinOps. In this episode, we are joined by Ulaga Subramanian, Director of Cloud in Global Technology Services, to share Verizon's cloud journey, and lessons learned using the tools and practices that help them manage and budget their cloud spend to su...
Cooking up a Customer Data Platform with Jardine Restaurant Group
December 27, 2021 09:00 - 25 minutes - 21.2 MBMatthew Chan, Chief Digital Officer of the Jardine Restaurant Group, joins Jay and Theo this week on the podcast. Operating KFC, Pizza Hut, and PHD branches in Hong Kong, Vietnam, and other Asia-Pacific cities, JRG has created a robust data collection and analysis system to realize their customer-centric business strategy. In 2019, Jardine Restaurant Group began a digital transformation geared toward creating the best customer experience. By leveraging new technologies, the team developed str...
Connected Diagnostics Reshaping Healthcare Delivery with Cue Health
December 21, 2021 09:00 - 28 minutes - 21.2 MBCue Health is reshaping healthcare delivery through connected diagnostics to empower individuals to live healthier lives. In this podcast, Chris Hood joins Cue's co-founders Ayub Khattak and Clint Sever to learn how they are leveraging data and AI/ML to democratize healthcare to create a more accessible and more equitable healthcare system. During the episode, you'll also hear about the challenges they've faced and the learnings they've gathered along the way.
Transforming Healthcare with Interoperability at Humana
December 14, 2021 09:00 - 31 minutes - 21.2 MBThe more complex a dataset is, the more difficult it is to build interoperable systems around it. Clinical data is extremely complex, and EHR vendors build and manage their own proprietary data models to handle those data challenges. In this podcast, you'll hear how Humana is democratizing data and focusing on interoperability as a key pillar in its digital and organizational strategies. Chris Hood joins Patrick Murta, Chief Interoperability Architect at Humana, to discuss how they're leverag...
Service, Safety, and Sustainability with The Winning Group
December 09, 2021 09:00 - 24 minutes - 21.2 MBWelcome to the brand new APAC Podcast! On our inaugural episode, Group CTO John Hanna shares the techniques and technologies The Winning Group employs to provide the best shopping experience for consumers. With all the exciting advances in technology available today, John tells us how he and Winning choose which technologies to leverage for the maximum benefit to customers. Service, safety, and sustainability, the main criteria in this decision, steer them in a direction that best services th...
Cloud Thought Leadership in APAC
December 07, 2021 09:00 - 20 minutes - 21.2 MBThat Digital Show is expanding, and we're happy to announce a new weekly addition to our show in the Asia Pacific region. Each week our team will continue to share incredible stories from the Cloud, insights from our customers on digital transformation and innovation, and build new connections with our growing Google Cloud community. In this episode, Chris Hood welcomes new hosts Theo Davies and Jay Jenkins to get their take on our latest podcast and our plans to bring more Cloud Thought Lead...
The Evolution of the Cloud Recording Studio with SquadCast
December 02, 2021 09:00 - 35 minutes - 21.2 MBAs podcasting and remote work both explode in popularity, so does the need for quality remote content production. SquadCast is a SaaS remote recording platform that empowers podcasters by capturing quality audio and video conversations that their listeners love. With customers in over 130 countries, SquadCast has revolutionized the way we use technology to record conversations. On this episode, Chris Hood is joined by Zachariah Moreno and Rockwell Felder, co-founders of SquadCast, to learn ho...
Digital Master Class: Design Strategy with Bird Dogs
November 16, 2021 09:00 - 32 minutes - 21.2 MBA design strategy is an intersection of what's valuable for customers and what's profitable for businesses. It is the process of creating a set of guiding principles that articulate the business mission and vision with the design of their products or services. Through it, businesses can answer the question, what's next. In other words, it ensures your team produces what your business needs to align its success to its customers’ needs. Product teams are working overtime to fix bugs, ship the n...
Digital Master Class: People Analytics
November 02, 2021 09:00 - 32 minutes - 21.2 MBPeople Analytics is about using a data-driven approach to inform your people practices, programs, and processes. Analytical techniques, ranging from reporting and metrics to predictive analytics to experimental research can help you uncover new insights, solve people problems and direct your HR actions. At Google, we use people analytics as a foundational building block that informs everything we do to find, grow and keep Googlers. When faced with a challenging people issue or an important pe...
Digital Master Class: Organizational Transformation
October 20, 2021 09:00 - 30 minutes - 21.2 MBOrganizational transformation is about transforming and changing an existing corporate culture to grow the business, improve employee satisfaction and drive innovation. However, the challenge for many organizations is knowing when it's time for organizational transformation to happen and not being sure of what the corporate culture should be. This can be achieved by focusing on six tenets of change - People, Strategy, Structure, Environment, Empowerment, and Innovation. In this episode, Chris...
Next'21: Speed to Value with Automation Anywhere
October 11, 2021 12:00 - 20 minutes - 21.2 MBExecutive teams across all industries are using digital technologies like Robotic Process Automation (RPA) for greater innovation, business transformation, operational efficiency and speed to market—and intelligent automation is proven to be the shortest path to success. In this episode, Chris Hood is joined by Neeraj Gokhale from Automation Anywhere and Vikas Anand from Google Cloud to discuss how the two companies are partnering to speed value creation for every enterprise using intelligent...
Digital Master Class: Leading Change when moving to the Cloud
October 05, 2021 09:00 - 37 minutes - 21.2 MBOne of the biggest challenges modern organizations face is implementing change successfully. Our rapidly changing world often generates a strategic imperative to change: Unless we make things different, our business will not succeed, or last. Ultimately, change leadership is about creating a shared understanding within your organization of the change required to achieve success. In this episode, Chris Hood and Natalie Piucco welcome Anna Baird, Head of Culture and Innovation for Customer Succ...
Digital Master Class: Lessons from Google's in-house incubator Area 120
September 29, 2021 09:00 - 34 minutes - 21.2 MBMany of Google's best ideas begin as experiments or passion projects in Area 120, Google's in-house incubator. At Google Cloud, leaders often ask for practical lessons for empowering large distributed workforces to find, fund, grow, measure, and launch new product innovations that drive business and customer value. In this five-part podcast Digital Master Class series designed for technology leaders, we set out to 'open-source' Google's lessons learned on growing cultures of innovation, setti...
Open-sourcing Google's Organizational DNA
September 21, 2021 09:30 - 35 minutes - 21.2 MBNow, more than ever, there is an urgency to incorporate diversity and inclusion into every aspect of your business. Not only because it enhances your ability to be responsive to users and customers, but because it builds trust and a sense of belonging for your employees. Companies have seen massive amounts of change in the past few months. As operations return to capacity, innovation will be vital to accelerating transformation and preventing future disruptions. This is achieved across your o...