That C Word artwork

That C Word

13 episodes - English - Latest episode: almost 2 years ago - ★★★★★ - 1 rating

That C Word is a podcast that is dedicated to demystifying workplace conflict so you can build a collaborative culture (and yes, you CAN!). Each episode features an anonymous guest who will share their personal experience with workplace conflict.

We have the conversations about conflict that most people run from. I’m not afraid of conflict, in fact, I see it as an opportunity! Tune in as I coach my guests to have a more collaborative approach to conflict.

Management Business collaboration workplace conflict conflict coach
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Episodes

The Office Of Last Resort

June 07, 2022 17:40 - 48 minutes - 44.7 MB

In an average workplace, each employee wastes 2.5 hours per week due to workplace tension. Conflict is so stigmatized that even conflict resolution is left as a last resort when it should be the first resort. My guest today is Patrick Aylward. Patrick started his career as a lawyer and transitioned to work as a mediator and conflict management practitioner with the federal government and has recently written a book called The Collaborative Path. I'm excited to talk with Patrick about a conc...

Conflict Is Conflict

May 10, 2022 15:32 - 49 minutes - 45.2 MB

Conflict Is Conflict In this episode of That C Word, I welcome mediator, lawyer and innovator, Jacinta Gallant. Although most of the work that Jacinta does in is the area of conflict within families, conflict is conflict. The skills we use to negotiate personal relationships, and conflict within the family are relevant when learning how to navigate workplace conflict. Jacinta shares some info about her innovative work that is creating a worldwide impact. Tune in as we discuss how Jacinta’s ...

Is A Conflict Positive Culture Possible?

March 29, 2022 12:00 - 57 minutes - 52.5 MB

Is a Conflict Positive Culture Possible? My guest today is an expert in team building in a digital world. Most of us have now had an experience with romote working. The separation may have temporarily extinguished some tensions in the workplace or it may have exposed the cracks in an organization’s culture. One clue that an organization is healthy is when they make it safe- and in fact encourage- the team to share feedback, concerns and different opinions. Anna Keenan, is the Digital Orga...

A Strange Culture of Toxicity.

February 28, 2022 22:39 - 49 minutes - 45.2 MB

A Strange Culture of Toxicity My guest today is Tanya Nace and she shares with me a conflict she experienced a few years ago, in a previous workplace. Although she has moved on and, in essence, the conflict has resolved itself, Tanya realizes now that she still carries it with her. She worked in a large humanitarian organization as a senior manager and was responsible for 60+ people. This was Tanya's first senior management experience. She was green and thrown in without any mentorship or o...

The Meghan Markle vs. Kate Middleton Phenomenon

February 17, 2022 16:55 - 58 minutes - 53.2 MB

“She sucks the energy out of the room.” My guest today is Madeline. Madeline is a small business owner who is dealing with a conflict in her team. Nicky was hired to replace Eliza while she was out on mat leave and their approach to the job and the other staff is causing a problem at the office. Madeline appreciates the work Nicky does and doesn’t want to lose her but the eroding trust within the team is causing the conflict to snowball. Tune in for this conflict coaching episode where we...

I don't make the rules, I just enforce them.

February 01, 2022 19:06 - 49 minutes - 45.1 MB

I don't create the rules, I just enforce them. What if you could get a do-over after 25 years in your career? Derrick Hoare spend the majority of his career as a health care administrator and manager of long-term care and assisted living homes. He describes his problem-solving style as 'Carrot and stick', an 'us vs. them' conflict management style. After 25 years, he retired but often thought he would have liked to have approached problem solving differently. When he was offered the oppo...

Yelling In The Hallway

January 07, 2022 17:12 - 52 minutes - 96.6 MB

There was yelling in the hallway... This is a conflict coaching episode with my anonymous guest, Paula. Paula shares her experience starting a new job at a nonprofit. When she started her job, she inherited a worker who had been displaying innaoproiate behaviour with her co-workers and clients for decades. However, since no former manager had ever called her out, she didn't believe there was a problem with her behavious and blamed Paula for addressing it. This created a huge conflict, chall...

Yelling in the hallway

January 07, 2022 17:12 - 52 minutes - 96.6 MB

This week, [someone], [someone else] and [another person] cover [topic]..... Topics discussed: Topic A Topic B Topic C Links mentioned in this episode: http://example.com http://second-example.com This podcast is hosted by ZenCast.fm

Psychologically Unsafe Workplaces: The Perfect Storm

December 16, 2021 16:37 - 50 minutes - 45.9 MB

Employers have a duty to ensure their employees are safe. But does this extend beyond physical safety? The rise in non-physical injury claims is a sign that something bigger may be happening in our workplaces. Join me and my guest, Patsy MacLean, as we discuss the national standard for psychologically safe workplaces, what you can do to create a psychologically safe workplace, and how a rise in stress-related conflicts is an indication of workplace tension mounting into what Patsy calls “a...

With Change Comes Conflict

November 30, 2021 10:11 - 59 minutes - 54.2 MB

Today's guest experienced a very significant workplace conflict that began with scathing emails being circulated and her work being criticized- at a time when she was working on a large project. She was able to 'park' the conflict during her large project but the emotional shrapnel came to the surface when the dust settled.  Join us as we talk about the phenomenon of trust and how sometimes with change, comes conflict.  About this week's guest:  Today's guest's voice has been altered and ...

The Dream Team?

October 26, 2021 17:54 - 50 minutes - 45.9 MB

On Season 1, Episode 3 of That C Word: The Dream Team? On this episode of That C Word, my guest shares her personal story of how a year’s long workplace conflict between her and her assistant led to a complete breakdown of her law partnership. Her voice and identity have been altered to protect her privacy. Join us as we learn how years of accommodating in order to avoid conflict snowballed into a conflict that ruptured an entire team permanently . Tune in as chat about: Feeling stuck in...

In A Compromise, Everyone Loses

October 26, 2021 17:38 - 48 minutes - 44.6 MB

This week on That C Word: In A Compromise, Everyone Loses. No matter how skilled you are, eventually everyone will experience conflict and nearly everyone dislikes it. Leaders are not exempt. The key to overcoming- and learning to prevent conflict- is being able to shift more frequently to a place of self awareness to keep you from getting stuck in a spiral of conflict. Lisa Chandler of Chandler Coaches joins me on this episode of That C Word and we discuss Chandler’s expertise as a leaders...

The "F" Superpower

October 26, 2021 17:08 - 50 minutes - 46.6 MB

*Have you ever walked into a room and felt instantly overwhelmed because you felt hyper aware of everyone’s energy and emotions? According to the Myers-Briggs assessment, you might identify as a ‘feeler’ (or an F). Differences between personality types are a part of every single workplace conflict I have ever mediated and I’ve seen a lot of conflicts between the ‘thinkers’ and ‘feelers’. In this episode of That C Word, I welcome long time friend and collaborator Roxanne Carter-Thompson, Ex...