Terms of Service  artwork

Terms of Service

86 episodes - English - Latest episode: about 2 months ago - ★★★★★ - 41 ratings

Join industry natives, Nariba Shepherd & Justin Arnett - Graham as they explore what we like to call - dark side of the plate conversations. All glitter's not gold out here but it doesn't mean we can't do something about it. Poised but funny, specific yet inclusive - we aim to shed light on the human costs of the hospitality experience. 
Tilting the microphone to those that are often forgotten and overlooked - we commit to not only discussing the realities in the industry, but provide tangible resources to enact a more equitable landscape for all. 
Crafted as post shift conversations - listen in as we talk some sh*t, learn a bit, highlight unique perspectives and empower community action together. 

After all, this is the industry as it should be heard and its on your terms. 

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Episodes

Calling It Back Home.

February 29, 2024 17:00 - 1 hour - 54.5 MB

To slide into the conclusion of Black History Month -  we are very stoked to welcome Jesse Steward Jr. of Alexander James Whiskey to discuss his heritage specific journey in building out his black owned brand. We begin with his inspiration behind the brand and move into how familial tradition affects the intentionality beyond the bottle. Jesse speaks to his Chicago commitment while also discussing how his diverse roots promote the culture of his brand, vision and community engagement. ...

Greater Cultural Commitment.

February 15, 2024 16:00 - 1 hour - 51.1 MB

Fresh drop with Emily Miller and LeighAnn Hranka of Junior Council and it's a bit different than we have done in the past but oh so fulfilling. We discuss their collective work in supporting Lurie's Children's Hospital through their Snowball Gala at The Drake Hotel Feb. 24th. Emily and LeighAnn discuss their commitment to non profit work, how important it is for brands to come together for the greater good and the brilliant support of their event  at The Drake Hotel. This episode truly ...

Bridging the Industry Experience.

February 01, 2024 16:00 - 1 hour - 68.2 MB

Fresh drop with Art Mendoza of Barrel Aged Hospitality and Felipe Ospina of Sysco  discussing generational hospitality, mentorship and doing right by one's community. We begin with Art and Felipe's respective backgrounds and explore how they their experience within hospitality is varied from the current landscape of the industry. Speaking about large scale operations and the translation to more market specific concepts, Art and Felipe shine a necessary light on past industry trends and h...

Power of Change.

January 04, 2024 17:00 - 1 hour - 68.6 MB

New episode drop with Jamie Chambers and its toooo cosmic. We explore her dynamic hospitality journey through the lens of astrology, zodiac and the art of tarot. This conversation is absolutely fascinating and provides deep insight into our behavioral patterns - personally and professionally. Jamie shares her sobriety journey and how her process allowed her to critically analyze herself while making very powerful changes within her life. We also discuss sobriety within the context of ...

Curation of Leadership.

December 14, 2023 16:00 - 1 hour - 61.6 MB

NEW DROP with Josean Irizarry of Smash Jibarito  and it's the communal dialogue that excites us the most. Josean talks about his ascension through the industry, mentorship, anxiety and ultimately - how entrepreneurship has challenged his journey and overall perspective on his business development. We talk about the the impact of the culture of The Bear and the commercialization of realities on how we operate our lives and its effect on our perspective of the industry. We anchor this dia...

[LIVE] A Mindful Journey.

December 01, 2023 00:00 - 1 hour - 49.9 MB

LIVE DROP from the crew featuring Brad Bolt of Mijenta Tequila and Dustin Drankiewicz of Paper Plane Pizza hosted by Blind Barber Chicago. We anchor this conversation on the individual unique journey of our guests while exploring the unique parallels of their respective experiences. Beginning with Brad -  we discuss his background as a former partner of Bar Deville and owner of Neon Wilderness while sharing how he found his sobriety, advocacy and the value pillars of the brand that he re...

Remember Humanity.

November 24, 2023 18:00 - 1 hour - 51.4 MB

We are back at it for OUR FOURTH SEASON of Terms of Service Podcast and we are eternally grateful - for you and the industry at large. Such a phenomenal journey so far and to bring us into our next phase - is Amber Payden  where we explore numerous elements of pop culture, technology within the hospitality space, scalability and the element of 'choosing your stress'. This conversation is an exciting ride as we find ourselves separating the different areas of the hospitality industry rang...

The Reawakening Year.

October 26, 2023 15:00 - 1 hour - 62.2 MB

Ayyyooo! Season 3 is a wrap and we are overjoyed with the journey. Lance Watson of Saint Della joins us to round out the season and it's viiiibeee heavy. Lance talks to us about how being a multifaceted industry guy has propelled him to craft his culinary identity through the teachings of his grandmother alongside his evolving lived experience. We also discuss how navigating one's own position[s] within the standards of the industry presents its specific set of direct challenges. T...

Love Changes What We Do.

August 03, 2023 16:00 - 1 hour - 59.7 MB

NEW DROP with Michael Baker and Steve Cantu of Wild Edible World Podcast and it's too fresh; pun intended. Michael and Steve discuss their backgrounds, how they teamed up, the history of foraging and the impact of agriculture vs. foraging. This episode is a substantial reminder to get outside and truly enjoy everything that nature has to offer. As always - a supreme thank you to Blind Barber Chicago for hosting this necessary conversation, Ritual Zero Proof for the support and Cheyenne ...

Curiosity as a Tool for Self Discovery.

June 23, 2023 19:00 - 1 hour - 56.8 MB

This fresh drop is our 50th and its too soothing and we are wildly thankful. We are joined by Victor Chan of I Am Consciously Curious Podcast and we talk about intention, identity and how we craft the art of hospitality throughout  our experiences. Victor talks about his background as a paramedic to how, and why - he launched 'I Am Consciously Curious. We also talk about the realities of forgoing your own personal goals to sell it to a larger vision and the honest cost of that. This e...

From Comfort to Celebration.

June 03, 2023 13:00 - 1 hour - 53.1 MB

Fresh drop from the crew! We are so happy to be joined by Eve Studnička and Alexis Rice Thomas of Funeral Potatoes and this just feels too good. Eve and Alexis talk us through their journey from a pandemic passion project to their process of fundraising for their brick and mortar restaurant to the importance of not taking yourself too seriously. The dynamic duo also discuss sustainability within their passions and share their authentic thoughts on the impact of ego and creating a space...

The Honor of Homage.

May 18, 2023 15:00 - 1 hour - 75.5 MB

FRESH DROP for the culture with Father Oskar of Birria Ta-Ta-Tacos and this deluxe episode talks about it all. We explore his Guatemalan roots, while also discussing how he began his business practice inspired by Mexican cuisine. This episode is a testament on multiple levels - from respecting the inspiration that you pull from, moderation in regards to sustainability to overall integrity in regards to your community and those that you serve. We are so inspired by the work that Oskar d...

The Pursuit of Meaning.

May 04, 2023 16:00 - 1 hour - 58.3 MB

Welcome back; we've missed you and are so stoked to be back. In this fresh drop - we're joined by Chef Francis Pascal, the founder of Vendador, a nomadic[ish] Chicago-based fine private dining company  that focuses on employee forward practices. Originally from Albania - Francis talks to us about how food is the vessel for connection and how he translates that through his cuisine and overall environment as well.  After gaining experience at Japonais by Morimoto, Momotaro, and Roister of ...

The Magic of Misfits.

February 02, 2023 18:00 - 1 hour - 52.7 MB

FRESH DROP for the masses. Jackson Flores of Dish Roulette Kitchen is an operations consultant with over a decade of experience in international, multi-concept dining, and quick service operations. She specializes in developing operational foundations and processes for high volume concepts; built to launch, scale, and sustain profitability from concept to completion. We explore how they keep their community engaged - while also empowering people of color that they are equally deserving...

The Impact of Practice.

January 19, 2023 18:00 - 1 hour - 43.6 MB

We're back home at Blind Barber Chicago and it feels too good to be back. To celebrate our return to our home base, we are welcoming Jennifer Kim of Alt Economy and Nemanja Milunovic to discuss Balkan cuisine while exploring hard truths of the industry. Jennifer and Nemanja speak on the importance of caretaking, accountability and shows us how fractured this industry is but reminds us to stay hopeful for what's to come. This conversation is a bold reminder that being happy is not a rad...

[LIVE] The Soul of Art.

January 05, 2023 18:00 - 1 hour - 58.7 MB

This is how we start the new year; heritage. In 2008 four friends - Alejandro Champion, Toño Vilches, Pepe Islas and Pepe Bezaury, decided to venture into Mezcal. They started a project that represents Mexico’s values, culture, and traditions, while generating a positive impact among indigenous communities. Their first mission was to travel to the Sierra of Oaxaca, meeting with different mezcal producers and agave farmers. Mezcal UNIÓN is a project with the goal to support indigeno...

[LIVE] The Strength of Agility.

December 27, 2022 18:00 - 58 minutes - 40.1 MB

FINAL drop of 2022 and what a beautiful wrap to the year as we are coming to you live from Esmé here in Chicago. We are blessed to sit down with Amanda 'Raspy' Rivera and Tyrone Redic Jr. Quite the husband and wife duo within the hospitality space. Raspy talks to us about her ascension through her artistic practice while also exploring how hospitality is wildly dynamic and is more often than meets the eye. Tyrone has been a compelling powerhouse in all aspects of the industry while al...

The Fabric of the System.

December 22, 2022 18:00 - 1 hour - 54.9 MB

It's not a pop - up, it's a takeover. Super special holiday drop as we have quite literally given the mic over to our friends at Not 9 to 5 and Healthy Pour. Hassel Aviles and Laura Louise Green dive into emotional intelligence, real world impact of mental health, workplace toxicity and overall industry data as the host of this episode. Hunter Seis and Alex 'AJ' Augustine join this impactful conversation to provide their industry specific realities while sharing how they have empowered...

No Small Plans.

December 08, 2022 18:00 - 1 hour - 61.8 MB

This episode with Kristen Kaza is as much of a  vibe as it is a 'party for your eardrums' . We welcome everyone's point of views and experiences and this resonates all too real. Kristen talks to us about what it means to be centrally queer - from her roots in Vermont, to being the founder of Slo Mo Party to collective ownership with REUNION Chicago and ultimately, serving a myriad of matriarchal roles from a party mom to new mother of twins. We talk deep about culturally empowering philo...

The Soul of Culture.

November 24, 2022 17:00 - 1 hour - 65.3 MB

Some holiday seasoning for the dinner table - this is black excellence, black drive, and black spirit. We are with Amanda Harth x Felton Edward Kizer of Monday Coffee talking creative entrepreneurship, the minority experience and all things that are anchored in overall spirited being. This conversation isn’t monolithic - this is dynamic, robust and culturally activating. Amanda Harth shares her creative journey, teaching artistry and how hospitality has been an amalgamation of her expe...

The Soul of Culture.

November 24, 2022 17:00 - 1 hour - 65.3 MB

Some holiday seasoning for the dinner table - this is black excellence, black drive, and black spirit. We are with Amanda Harth x Felton Edward Kizer of Monday Coffee talking creative entrepreneurship, the minority experience and all things that are anchored in overall spirited being. This conversation isn’t monolithic - this is dynamic, robust and culturally activating. Amanda Harth shares her creative journey, teaching artistry and how hospitality has been an amalgamation of her expe...

[LIVE] Fostering Community Equity.

November 15, 2022 18:00 - 1 hour - 44.7 MB

COMING AT YOU LIVE from Perilla and we are wildly grateful, excited and inspired. We are with Thattu diving into their culinary background and philosophies within their cultural movement. Margaret & Vinod talk to us about their background in corporate America to launching their food stall in 2019, to ultimately finding their respective passions in what they are accomplishing now. As we navigate this conversation - it is of true validation to realize the hard realities that can truly le...

Happy Accidents.

November 10, 2022 19:00 - 53 minutes - 36.5 MB

NEW DROP with Cheyenne English and it's feels a bit sweeter this time around. We often talk about how Terms of Service is a communal platform and this episode highlights SHOP//talk - which is us placing some well deserved shine on the diverse makers and doers of all facets of the industry. Cheyenne talks to us about her journey within hospitality, the non alcoholic movement, and her brand 'Miss Perfectpour' which provides support to wide ranging charitable causes. This conversation is a...

What's For You Won't Pass You.

October 27, 2022 17:00 - 1 hour - 64.6 MB

They say education is power and we couldn't agree more with that sentiment.  This episode explores the realities of that terminology within practice.  Alex Finnegan and Albert [Berto] Waarnar discuss their contrasting interests within their hospitality spaces and where they find unconventional commonality.  Alex hailing from Ireland discusses his experience being a J1 Visa holder and working for one of the most prominent groups in Chicago while unapologetically divulging the disconnect in...

What's For You Won't Pass You.

October 27, 2022 17:00 - 1 hour - 64.6 MB

They say education is power and we couldn't agree more with that sentiment.  This episode explores the realities of that terminology within practice.  Alex Finnegan and Albert [Berto] Waarnar discuss their contrasting interests within their hospitality spaces and where they find unconventional commonality.  Alex hailing from Ireland discusses his experience being a J1 Visa holder and working for one of the most prominent groups in Chicago while unapologetically divulging the disconnect in...

[LIVE] The Sustainability of Diversity.

October 25, 2022 19:00 - 1 hour - 54.5 MB

S U R P R I S E ! We have a [exciting] fresh drop coming to you LIVE from 16th Street Bar with Tia Barrett of Esmé Chicago and Josh Davis of Brown & Balanced. From their backgrounds we launch into a enriching dialogue that explores the realities of the black experience into their ascension within the industry. We look at how they build community, navigate their curiosities, manage expectations, and craft experiences that have truly elevated themselves and their respective cultures. Ou...

Commit To The Try.

October 13, 2022 15:00 - 1 hour - 56.2 MB

New drop with Casey Doody and we are feeling quite empowered and refreshed. Hailing from Naperville, IL - Casey takes us through her eclectic journey from an interest in fashion design, to her on camera audition series for The Dallas Cowboys, Valrhona, landing an executive pastry chef position, her journey through the New York City culinary scene and landing back in Chicago. This conversation is wildly enriching and reminds us how just powerful the energy you put out into the universe ca...

Commit To The Try.

October 13, 2022 15:00 - 1 hour - 56.2 MB

New drop with Casey Doody and we are feeling quite empowered and refreshed. Hailing from Naperville, IL - Casey takes us through her eclectic journey from an interest in fashion design, to her on camera audition series for The Dallas Cowboys, Valrhona, landing an executive pastry chef position, her journey through the New York City culinary scene and landing back in Chicago. This conversation is wildly enriching and reminds us how just powerful the energy you put out into the universe ca...

Hail to Herbivore[s].

September 29, 2022 15:00 - 1 hour - 55.9 MB

We're just too happy here. New drop for us and being in the presence of Chef Max Musto of Herbivore has us feeling all types of ways as we talk about escapism, minimization, self care and overall agency of physical health through their culinary philosophy. Conscious, confident, dedicated and impactful are a few words that come to mind but that really just scratches the surface. We are beyond thankful for this dialogue and Chef Max for painting a vivid image in regards to struggle, navi...

Flexing The Boundary.

September 15, 2022 15:00 - 1 hour - 63.6 MB

WE ARE BACK - season 3, can you even believe it? This has been such a beautiful journey and we simply couldn't have gotten here without the overwhelming support of the community, our sponsors and guests. With that being said, we are beyond thrilled to welcome Hassel Aviles of Not 9 to 5, coming to us in person from Toronto. Hassel is a powerhouse on her own but has dedicated her expertise, time and resources to be a crucial asset to not only her community back in Canada but to the glob...

Flexing The Boundary.

September 15, 2022 15:00 - 1 hour - 63.6 MB

WE ARE BACK - season 3, can you even believe it? This has been such a beautiful journey and we simply couldn't have gotten here without the overwhelming support of the community, our sponsors and guests. With that being said, we are beyond thrilled to welcome Hassel Aviles of Not 9 to 5, coming to us in person from Toronto. Hassel is a powerhouse on her own but has dedicated her expertise, time and resources to be a crucial asset to not only her community back in Canada but to the glob...

Closing the Distance.

June 02, 2022 13:00 - 1 hour - 57.8 MB

Season Finale BB!! We have the absolutely I N C R E D I B L E  Alisha Norris Jones of Immortal Milk with us for our finale and to say that we are inspired would be a massive understatement.  We will just say it - Alisha is an absolute badass and her background is such a journey.  Hailing from Boston, Alisha walks us through her background in the study of religion to how she became apart of the industry here in Chicago and how they landed within the specialty food industry.  Speaking tran...

The Craft of Community.

May 19, 2022 10:00 - 1 hour - 54.5 MB

Equitable business ethics is a cornerstone of what we are about and having Ursula Siker of Jeff & Judes on this drop speaks to the core of who we are and what we believe. Ursula realizes that being a leader within her passionate space can and 'has' lead to a bit of ego death.  Standard to innovation - we discuss the preachment of autonomy, micro management, and what is truly the equity move.  Laughs, accountability, and jokes - we uncover the unfiltered dialogue of a restauranteur that fo...

The Craft of Community.

May 19, 2022 10:00 - 1 hour - 54.5 MB

Equitable business ethics is a cornerstone of what we are about and having Ursula Siker of Jeff & Judes on this drop speaks to the core of who we are and what we believe. Ursula realizes that being a leader within her passionate space can and 'has' lead to a bit of ego death. Standard to innovation - we discuss the preachment of autonomy, micro management, and what is truly the equity move. Laughs, accountability, and jokes - we uncover the unfiltered dialogue of a restauranteur that fo...

The Age of Agency.

May 05, 2022 06:00 - 1 hour - 61.2 MB

New episode for the masses with Dan Mason where we dive into overall restaurant management strategy, providing agency for your staff - no matter their identity or role, and leading with integrity even when it's difficult. We listen to Dan as he talks about his background amongst the industry, how he got started and why he has dedicated his life to this work. The realities of race relations keep arising through these conversations and we want to thank Dan for his transparency in regards t...

The [Industry] Gatekeeping.

April 21, 2022 06:00 - 1 hour - 59.2 MB

NEW DROP  with Jeremy Pyrzynski AKA Jeremy Dreads diving into more diverse facets of the industry. We dive heavy into topics of industry gatekeeping, race relations, the origin of the kitchen system aka the brigade system and just about everything else. We also get into how entering spaces with empathy and curiosity may seemingly be for the best, but exclusion and minimization happens in all spaces and to hear this from a white point of view was unique to say the least. This was too mu...

The [Industry] Gatekeeping.

April 21, 2022 06:00 - 1 hour - 59.2 MB

NEW DROP  with Jeremy Pyrzynski AKA Jeremy Dreads diving into more diverse facets of the industry. We dive heavy into topics of industry gatekeeping, race relations, the origin of the kitchen system aka the brigade system and just about everything else. We also get into how entering spaces with empathy and curiosity may seemingly be for the best, but exclusion and minimization happens in all spaces and to hear this from a white point of view was unique to say the least. This was too mu...

The Physical Effect.

April 07, 2022 07:00 - 1 hour - 50.2 MB

[TW] suicide x alcoholism x drug use We're all about mental health yet we also understand that the idea and achievement of physical health isn't always a focal point of overall bodily 'health'. That's where our next guests come in. We're with Hannah Burke of Self Care & The City  and Dr. Sam Pare of Lakeside Spine & Wellness discussing the manifestation of mental turmoil and the physical implications that we simply ignore as a 'cost' to the overall wellness of our bodies. Our guests ...

The Physical Effect.

April 07, 2022 07:00 - 1 hour - 50.2 MB

[TW] suicide x alcoholism x drug use We're all about mental health yet we also understand that the idea and achievement of physical health isn't always a focal point of overall bodily 'health'. That's where our next guests come in. We're with Hannah Burke of Self Care & The City  and Dr. Sam Pare of Lakeside Spine & Wellness discussing the manifestation of mental turmoil and the physical implications that we simply ignore as a 'cost' to the overall wellness of our bodies. Our guests ...

The Industry Artistry.

March 24, 2022 17:00 - 1 hour - 50 MB

Next drop here with Nic x 'Papi' of  Northwestern Cutlery and we couldn't be more excited. This time around, we are talking about the history of the West Loop, gentrification,  we chip away at the idea of 'celebrity chef' culture, and dive into how Northwestern Cutlery is so much more than meets the eye. We talk a lot about different facets of the industry, but we feel as if the artistry of the craft that is integral in the hospitality experience is often overlooked. Sitting down with ...

The Industry Artistry.

March 24, 2022 17:00 - 1 hour - 50 MB

Next drop here with Nic x 'Papi' of  Northwestern Cutlery and we couldn't be more excited. This time around, we are talking about the history of the West Loop, gentrification,  we chip away at the idea of 'celebrity chef' culture, and dive into how Northwestern Cutlery is so much more than meets the eye. We talk a lot about different facets of the industry, but we feel as if the artistry of the craft that is integral in the hospitality experience is often overlooked. Sitting down with ...

The Journey of Joy.

March 10, 2022 00:00 - 1 hour - 53.4 MB

Ayo - we're trippin on this field trip! First drop of #WomensHistoryMonth and we couldn't be happier doing it with Marta Jean Evans. We talk about her history throughout her experience in the cannabis industry, hospitality background and getting back to the 'dark side' of the industry. 'Dark side' being a woman in the industry while doing their own thing - whether it's 'gigs', curation and survival tactics. Marta is a strong and skilled industry worker that believes in creating indus...

The Journey of Joy.

March 10, 2022 00:00 - 1 hour - 53.4 MB

Ayo - we're trippin on this field trip! First drop of #WomensHistoryMonth and we couldn't be happier doing it with Marta Jean Evans. We talk about her history throughout her experience in the cannabis industry, hospitality background and getting back to the 'dark side' of the industry. 'Dark side' being a woman in the industry while doing their own thing - whether it's 'gigs', curation and survival tactics. Marta is a strong and skilled industry worker that believes in creating indus...

Trading Races.

February 24, 2022 04:00 - 1 hour - 67.2 MB

We wanted to do something a bit different here at T o S for Black History Month AKA Black Futures Month. We're here with Kenyatta Forbes of Trading Races - a card game that is one part party game, one part educational and 100 percent thought provoking. Race is a sensitive topic within any arena and we are excited to use Trading Races as a vehicle for empathy, conscious dialogue and factual conversations as it pertains to the realities of the hospitality industry. Things get a bit heate...

Trading Races.

February 24, 2022 04:00 - 1 hour - 67.2 MB

We wanted to do something a bit different here at T o S for Black History Month AKA Black Futures Month. We're here with Kenyatta Forbes of Trading Races - a card game that is one part party game, one part educational and 100 percent thought provoking. Race is a sensitive topic within any arena and we are excited to use Trading Races as a vehicle for empathy, conscious dialogue and factual conversations as it pertains to the realities of the hospitality industry. Things get a bit heate...

The Dollar Vote.

February 10, 2022 08:00 - 1 hour - 63.8 MB

AND ANOTHER ONE. Wildly fortunate to be here with THE Liz Pearce of Fighting 69th Whiskey and here we are talking about her humble beginnings in Fargo, SD to media acclaim, navigating male dominated spaces, mentorship and specifically the late Joseph Fiely. We also talk about how industry elevations  are an obstacle and sadly not an asset to the overall labor force. Oddly enough we explore the discourse of Zoom meetings, the 'ponderosa' that affects the most silent of the hospitality e...

Lemonade. [T o S Version]

January 27, 2022 17:00 - 1 hour - 62.2 MB

Next up is Zak McMahon & Jeremy Barrett formerly of Billy Sunday talking to us about their background hailing from St. Louis through their experience through Soho House Chicago and the now shuttered Green River. They also speak quite extensively about their passion through the artistry of bartending and how that craft is a point of fulfillment and enrichment not only personally but intrinsically. Join us as they share their stories, point of views, and how they are formulating an equitab...

Lemonade. [T o S Version]

January 27, 2022 17:00 - 1 hour - 62.2 MB

Next up is Zak McMahon & Jeremy Barrett formerly of Billy Sunday talking to us about their background hailing from St. Louis through their experience through Soho House Chicago and the now shuttered Green River. They also speak quite extensively about their passion through the artistry of bartending and how that craft is a point of fulfillment and enrichment not only personally but intrinsically. Join us as they share their stories, point of views, and how they are formulating an equitab...

Lemonade [T o S Version]

January 27, 2022 17:00 - 1 hour - 62.2 MB

Next up is Zak McMahon & Jeremy Barrett formerly of Billy Sunday talking to us about their background hailing from St. Louis through their experience through Soho House Chicago and the now shuttered Green River. They also speak quite extensively about their passion through the artistry of bartending and how that craft is a point of fulfillment and enrichment not only personally but intrinsically. Join us as they share their stories, point of views, and how they are formulating an equitab...

Of Significant Supply.

January 13, 2022 17:00 - 1 hour - 52.2 MB

First episode of the New Year! We're here with Steve Newman of Regalis Foods discussing the impact of the supplier point of review within the hospitality industry. We also discuss his journey from back of house here in Chicago to Nashville and back to Chicago once again - while navigating his own happiness in the industry. Getting a bit deeper, we discuss how they pivoted to be a resource to the community and their restaurant clients as well. When we think of significant supply, its ...