Episode 12: Managing For Career Development with Claire Lew and Dan Hodos

Tech Done Right

English - May 31, 2017 15:00 - 36 minutes - 33.8 MB - ★★★★★ - 30 ratings
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Previous Episode: Episode 11: Avoiding Legacy Code with Michael Feathers

Next Episode: Episode 13: Livable Code With Sarah Mei

Managing For Career Development with Claire Lew and Dan Hodos
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Guests
Claire Lew (https://twitter.com/cjlew23): CEO of Know Your Company (https://knowyourcompany.com/)
Dan Hodos: Table XI’s (http://www.tablexi.com/) Director of Operations
Summary
How can you get honest feedback from co-workers, even when you are their manager? How can you support your team's career growth and support them as they improve their skills? Claire Lew, the CEO of Know your Company, and Dan Hodos, Table XI's Director of Operations, join Noel to discuss why listening is the most important thing you can do when getting feedback, how specific questions can break the "fine" reflex, how sticky notes can help with career growth, and the one thing you should never do in a one-on-one meeting.
Notes
01:33 - Why One-on-One Meetings Are Important
03:16 - Creating a Safe Space for Employees: Make Empathy Your Mission
05:03 - Active Listening and Asking Questions
07:15 - How often should these meetings occur?
08:58 - Sponsorship and Career Mentoring
10:19 - Table XI’s “Sticky Note Game”
12:56 - What are the things you shouldn’t do during a one-on-one?
15:18 - Receiving Feedback
- Crucial Conversations: Tools for Talking When Stakes Are High (https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822)
- Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration (https://www.amazon.com/Yes-Improvisation-Reverses-Creativity-Collaboration-Lessons/dp/0062248545/)
19:41 - Favorite Questions
21:03 - Balancing Natural Conversation with Asking Tough Questions
24:12 - Conducting Remote One-on-Ones
25:29 - Investing in Your Mentees
29:17 - Surprising Revelations Learned While Building Know Your Company
- Our Biggest Blindspots (https://knowyourcompany.com/learn/guides/1-blindspots/1-our-biggest-blindspots-as-CEOs/)
32:24 - Creating Environments for Employees to Flourish
Resources:
Claire:
* Crucial Conversations: Tools for Talking When Stakes Are High (https://www.amazon.com/Crucial-Conversations-Talking-Stakes-Second/dp/1469266822)
* The Know Your Company Blog (https://blog.knowyourcompany.com/@cjlew23)
* The Know Your Company Knowledge Center (https://knowyourcompany.com/learn/)
Dan:
* Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration (https://www.amazon.com/Yes-Improvisation-Reverses-Creativity-Collaboration-Lessons/dp/0062248545/)
* Drive: The Surprising Truth About What Motivates Us
(https://www.amazon.com/Drive-Surprising-Truth-About-Motivates/dp/1594484805)
* taking an improv class.
Noel:
* RSA Animate — Drive: The surprising truth about what motivates us (https://vimeo.com/15488784)
* Bossypants by Tina Fey (https://www.amazon.com/Bossypants-Tina-Fey/dp/0316056898/) Special Guests: Claire Lew and Dan Hodos.

Managing For Career Development with Claire Lew and Dan Hodos

Guests

Claire Lew: CEO of Know Your Company

Dan Hodos: Table XI’s Director of Operations

Summary

How can you get honest feedback from co-workers, even when you are their manager? How can you support your team's career growth and support them as they improve their skills? Claire Lew, the CEO of Know your Company, and Dan Hodos, Table XI's Director of Operations, join Noel to discuss why listening is the most important thing you can do when getting feedback, how specific questions can break the "fine" reflex, how sticky notes can help with career growth, and the one thing you should never do in a one-on-one meeting.

Notes

01:33 - Why One-on-One Meetings Are Important

03:16 - Creating a Safe Space for Employees: Make Empathy Your Mission

05:03 - Active Listening and Asking Questions

07:15 - How often should these meetings occur?

08:58 - Sponsorship and Career Mentoring

10:19 - Table XI’s “Sticky Note Game”

12:56 - What are the things you shouldn’t do during a one-on-one?

15:18 - Receiving Feedback

Crucial Conversations: Tools for Talking When Stakes Are High
Yes, And: How Improvisation Reverses "No, But" Thinking and Improves Creativity and Collaboration

19:41 - Favorite Questions

21:03 - Balancing Natural Conversation with Asking Tough Questions