Shannon Waller's Team Success
269 episodes - English - Latest episode: 7 days ago - ★★★★★ - 32 ratingsShannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.
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Episodes
Behind The Scenes: The Key To Creating First-Class Client Experiences
April 18, 2024 13:40 - 17 minutes - 16.9 MBBefore important client meetings, are you and your team running around handling last-minute logistics? How prepared does your team feel going into the meeting? In this episode, Shannon Waller discusses the value of bookending client meetings with clearings and debriefs to elevate the overall experience for clients and team members. Here’s the why and how of Strategic Coach’s backstage process that prepares the team for delivering exceptional front stage results. Download Episode Transcript ...
The Power Of Saying “Yes” To New Ideas
April 11, 2024 13:35 - 8 minutes - 8.34 MBHow would you like to learn a strategy for improving creativity, connection, and collaboration within your team that’s as simple as saying the word “yes”? In this episode, Shannon Waller explains how graciously saying yes to your team members’ ideas is an easy yet powerful way to foster deeper conversations and collective problem solving, and dives into the importance of cultivating a positive environment for idea sharing. With actionable techniques for leaders, entrepreneurs, and team member...
The Excellent Trap: The Danger Of Not Letting Go
March 21, 2024 13:39 - 12 minutes - 12.4 MBIn this episode, Shannon Waller talks about the dangers of the “Excellent Trap.” Are there activities you have superior skills but no passion for? Are you bored with them but resisting having someone else take them on? Let Shannon convince you why you should let go of these “Excellent,” but not “Unique Ability,” activities. Shannon has useful advice on how to identify the activities, when it’s time to let them go, and who to hand them off to. Download Episode Transcript Show Notes Signs To...
Daring To Build An Intentional Culture, with Mark O’Donnell, Kelly Knight, and CJ DuBe’
March 07, 2024 14:12 - 1 hour - 58.2 MBLooking for ways to improve your team's performance and create a positive work environment? In this episode of the Team Success podcast, host Shannon Waller interviews entrepreneurs Mark O'Donnell, Kelly Knight, and CJ DuBe’ about their new book, People: Dare to Build an Intentional Culture, which focuses on the importance of creating an intentional culture within organizations and how it impacts the success of a business. They delve into topics such as the difference between accidental and i...
How To Manage Micromanagement
February 23, 2024 15:48 - 14 minutes - 14.3 MBEver been micromanaged? Doesn’t feel great, right? And it’s easy to react emotionally to it. But why is your entrepreneur or team leader micromanaging? It’s likely not because they don’t trust you. In this episode of Team Success, host Shannon Waller breaks down why leaders micromanage, then coaches team members through an effective strategy to solve the problem. She also has tips for managers to unlock the source of the anxiety that is leading to their micromanaging their teams. Download Ep...
A Conversation With Kathy Kolbe: Conative Intelligence & The Importance of Caring First
February 08, 2024 14:04 - 1 hour - 56.8 MBDo you know what makes a good leader? The answer might surprise you! In this episode of the Team Success podcast, renowned thought leader Kathy Kolbe, founder of the Kolbe Index, joins Shannon Waller to delve into the realm of conative intelligence. The pair explore the impact of emotional leadership, the limitations of cognitive intelligence, and the power of understanding one’s Kolbe MO, along with how embracing conation can drive entrepreneurial success. With valuable insights and real-lif...
A Goal-Setting Team Is A Self-Managing Team
January 25, 2024 12:53 - 19 minutes - 18.8 MBAre your team members growth oriented? How do you foster that mindset in your company? Today, Shannon Waller breaks down the January Strategic Coach® team meeting in which each of the 100+ team members thought through their personal growth and contributions for the upcoming year. How did it work, and how does that investment translate to the success of the business? Download Episode Transcript Show Notes: Motivated For Growth The ROI for investing in your team’s personal and professiona...
From Boasting To Celebrating: How To Shift Your Mindset For Success
December 19, 2023 21:03 - 9 minutes - 8.6 MBHave you ever wondered how to transform your experiences into opportunities for future growth? Discover the power of celebrating wins in this episode of the Team Success podcast. Join Shannon Waller as she delves into the important difference between boasting and celebrating achievements and learn how sharing wins with team members not only fosters a positive company culture and supports individual growth, but also provides valuable opportunities for strategic reflection. She also shares prac...
Managing Up, Part II
December 14, 2023 11:51 - 11 minutes - 10.9 MBJoin team success expert Shannon Waller as she dives into the art of supporting your entrepreneur. Are you seeing through their lens, anticipating their needs, and proactively contributing to the owner’s vision? Learn the power of a simple four-word question that will have your entrepreneur celebrating you. And, find out entrepreneur and coach Dan Sullivan’s ultimate compliment to a team member. Download Episode Transcript Show Notes: “Managing up” means: You’re looking out for your ent...
Proving Yourself: The Surprising Barrier to Effective Teamwork
November 29, 2023 21:24 - 7 minutes - 6.55 MBEver felt the pressure to prove yourself in a new role or venture? Join Shannon Waller in the latest episode of The Team Success Podcast as she uncovers the hidden downsides of the “proving game” in business. Through a revealing coaching dialogue, Shannon explores the impact of seeking validation and highlights the unexpected barriers it presents to effective teamwork. Discover actionable insights and strategies that empower entrepreneurs to cultivate genuine success and authentic leadership ...
Teamwork Triad In Real Life, with Chad Willardson
November 16, 2023 12:49 - 52 minutes - 48 MBIn previous episodes, Shannon has talked about the Teamwork Triad—are you curious to see how it plays out in real life? In this episode, Shannon interviews entrepreneur, author, and podcast host Chad Willardson about his Unique Ability® Dream Team. Learn how to find extraordinary executive assistants who not only support you, but sit in the Teamwork Triad seats that will help you achieve 10x growth. Download Episode Transcript Show Notes: Chad Willardson is an entrepreneur, author, and ...
Head, Heart, and Gut: The Three Must-Haves to Take Action!
November 02, 2023 20:22 - 8 minutes - 7.69 MBIn this thought-provoking episode, entrepreneur and team coach Shannon Waller delves into the crucial factors that drive action and engagement. Drawing from personal experiences and insights, Shannon highlights the importance of not only intellectual stimulation but also emotional connection and personal motivation when it comes to the creative process, and shares how ideas progress from the mind to the heart and gut, unlocking the willingness to take action. If you’ve ever wanted guidance on...
Stop The Struggle: Essential Tools For Managers, With Jill Young
October 19, 2023 17:13 - 49 minutes - 45.5 MBShannon Waller, entrepreneur and team coach, chats with the brilliant Jill Young, EOS® Implementer and coach, about the tools leaders need to alleviate frustration and handle tough issues. They dive into proven EOS® and Strategic Coach® tools, including the Accountability Chart™, Rocks, and Quarterly Conversations, that help entrepreneurs resolve stuck situations. Jill provides tactical coaching wisdom on implementing these tools with care and concern to unlock team engagement and prevent pro...
Unlocking The Power Of Transformational Leadership
October 05, 2023 11:13 - 10 minutes - 9.62 MBDo you know what makes a good leader? As an entrepreneur, it’s your job to provide the vision and direction your team needs in order to thrive, but just because you’re supposed to do it doesn’t mean it comes naturally to you. Fortunately, great leadership is a skill that can be improved over time. In this episode of the Team Success podcast, Shannon Waller outlines a powerful leadership framework that’s not only easy to understand and implement but sure to deliver exponential results. She rev...
Hire Better People Faster, with Jeremy Macliver
September 21, 2023 11:09 - 47 minutes - 43.8 MBImagine you’re in the mind of someone applying for a job at your company. Are they seeing the real picture of who you are as a team and as a business? Why would they want to work for you? Shannon Waller invites Jeremy Macliver, author of Hire Better People Faster, to explain how to draw the right people into choosing to work for you. Jeremy’s Core Fit Hiring System flips the usual HR process of “hunting” or “farming” for talent to “fishing” amongst the best candidates. Download Episode Trans...
If They Could Read Your Mind: Tools For Capturing Organizational Wisdom
September 07, 2023 13:49 - 14 minutes - 13.4 MBShannon delves into effective strategies for capturing and communicating the wisdom inside your business and backing it up with practical tools like Asana or Trello. Imagine simplifying complex procedures, discovering unexpected potential in your team, and gaining confidence through well-documented methodology. You’ll get acquainted with ideas that enhance team collaboration, boost productivity, and even raise the valuation of your business. This is more than just a productivity tip—it’s abou...
Crafting Your “Why Story” For Maximum Impact: How To Attract And Retain Great Talent, with Deirdre Van Nest
August 24, 2023 10:21 - 28 minutes - 26.3 MBAre you looking for a new strategy to help attract and retain really great talent? Unlock the secret to captivating your audience and igniting your entrepreneurial journey with Deirdre Van Nest, renowned storytelling expert and coach. In this episode of the Team Success Podcast, Shannon and Deirdre reveal the transformative power of the “Why Story”—a potent tool that distinguishes entrepreneurs from their competition and resonates deeply with clients, customers, and team members. Through prac...
How To Escape Email Jail, with Deirdre Van Nest
August 24, 2023 10:15 - 43 minutes - 40 MBAre you getting lost in email? Discover the art of efficient email management and reclaim valuable time with our latest episode of The Team Success Podcast! In this episode, Shannon chats with renowned speaker, coach, and storytelling strategist Deirdre Van Nest about her game-changing email filtering system. You’ll learn how to delegate email tasks, set clear expectations, and leverage automation to streamline communication, plus gain actionable strategies for prioritizing valuable connectio...
Breaking Down Silos: Improving Collaboration Between Teams
August 10, 2023 12:27 - 15 minutes - 14.5 MBHave you noticed that your teams are becoming siloed, only respecting their own agenda but not appreciating those of other teams? Today, Shannon Waller uses The Front Stage/Back Stage Model® and The Experience Transformer® to break down those silos. Shannon shares a recent experience she had as head of marketing, where she noticed tension between teams and how the teams were working together, and what she did to turn it into a Unique Ability® Teamwork growth opportunity. Download Episode Tra...
Winning Formulas: The 9 Habits Of High Performers, with Steven Neuner and Ryan Cassin
July 27, 2023 16:32 - 59 minutes - 54.4 MBHave you ever wondered what habits separate the highest performers from those who struggle to complete their to-do lists? In the sixth and final episode of this Team Success mini-series in partnership with Superpowers leaders Steven Neuner and Ryan Cassin, the trio delve into the nine essential habits that are the key to every high performer’s success. (Hint: You can’t do it alone!) From time blocking and daily syncs to letting your executive assistant become your project manager and even giv...
How To Prevent Team Territorialism And Nurture Creativity
July 13, 2023 13:15 - 11 minutes - 10.4 MBShannon Waller dives into a common challenge for a 10x growth team: how to support team members who need assistance without triggering feelings of insecurity. You know they need help to free up their valuable time, but how can you make them feel supported, not threatened? Shannon has tips on fostering Unique Ability® Teamwork and growth mindsets to prevent territoriality and roadblocks to team creativity. Download Episode Transcript
Pitfalls: Avoid These 5 Mistakes, with Steven Neuner and Ryan Cassin
June 29, 2023 13:14 - 1 hour - 57.5 MBShannon Waller, Steven Neuner, and Ryan Cassin return for the fifth in a series on how entrepreneurs can hire and work with an executive assistant. In this episode, discover the five common pitfalls that can ruin your relationship with your executive assistant before it’s even begun. Dive into costly mistakes like being abrasive, hoarding tasks, and adopting a short-term mindset. Stay tuned to the end for Steven’s bonus pitfall. Learn Steven and Ryan’s hard-won strategies to develop your rela...
How To Lead with Authenticity – and Authority!
June 15, 2023 11:46 - 9 minutes - 9.25 MBAre you putting yourself into “The Gap” without even realizing it? In this episode of the Team Success podcast, Shannon Waller talks about a common issue faced by many leaders: comparing themselves to other effective leaders. She explores the many pitfalls people face when trying to emulate others, including diminished confidence, performance, and teamwork, and reveals what to focus on instead to become your best, most authentic self. Tune in to learn more about how you can lead with authenti...
Are You Giving Your Team Permission?
June 01, 2023 10:40 - 12 minutes - 11.4 MBAs an entrepreneur, are you tired of micromanaging and wish your team could read your mind to make the decisions you’d make? In this episode, Shannon Waller talks through giving permission to your team, a key step toward having a Self-Managing Company®. Learn how to reduce the risks—for yourself and for them—so your team can take the lead without continually asking for permission. Shannon walks you through the tool that will help everyone get on board and come away empowered to take action. ...
Crawl, Walk, Run: How To Succeed In Your First 90 Days With An Executive Assistant With Steven Neuner And Ryan Cassin
May 18, 2023 14:09 - 53 minutes - 49 MBAre you an entrepreneur struggling to manage your workload? Are you considering hiring an executive assistant, but not sure where to start? Look no further! In episode four of this six-part series on all things assistants, Shannon Waller and Superpowers partners Steven Neuner and Ryan Cassin discuss the benefits of having an executive assistant and share practical tips for developing a successful relationship with them in the first 90 days. You’ll learn about coaching and scoring systems, the...
The One Hire To Transform Your Business And Your Life With Steven Neuner And Ryan Cassin
May 04, 2023 14:40 - 42 minutes - 38.9 MBIn part 3 of Shannon Waller’s interview with Superpowers partners Steven Neuner and Ryan Cassin, they get into the details of finding and training a Strategic Assistant® who will grow alongside you and free you up to achieve more, faster. Listen in to learn how to overcome resistance, invest in the perfect partnership, and foster open communication for long-term, transformative payoffs. Download Episode Transcript
The Benefits And Challenges Of Owning A Family Business
April 20, 2023 10:15 - 42 minutes - 38.8 MBIf you own a family business or know someone who does, this podcast is for you. Seventy to ninety percent of American businesses are family owned, and they each come with a special set of challenges, opportunities, and strengths. In this episode of the Team Success Podcast, Shannon Waller and Matt Curry, an entrepreneur with a five-generation history in family business who’s experienced firsthand the transition of inheriting a company, do a deep dive into all things family businesses—the good...
How To Tell If Your Idea Is A “Compelling Offer” Or A “Convincing Argument”
April 06, 2023 13:32 - 23 minutes - 21.2 MBWill Duke is a business owner who has been using Strategic Coach® concepts to help his clients think differently about security. Here, Will tells Shannon Waller how he discovered the difference between a “compelling offer” and a “convincing argument.” Entrepreneurs are great at crafting compelling offers for those around them, but what does it mean if you can’t get your team on board? Here’s how to identify when a compelling offer is actually a disguised convincing argument. Download Episode...
What Kind Of Assistant Is Best For You? With Steven Neuner And Ryan Cassin
March 23, 2023 14:39 - 52 minutes - 48.5 MBWelcome back to all things assistants! In episode two of this six-part series, Shannon Waller and Superpowers partners Steven Neuner and Ryan Cassin explored why having an assistant is crucial for any entrepreneur looking to improve their productivity, profitability, and overall quality of life. In this episode, they discuss the difference between a virtual assistant, an executive assistant, and a virtual executive assistant, and share a simple formula for deciding which one is a right fit fo...
All Things Assistants—Do You Deserve One?
March 09, 2023 11:10 - 50 minutes - 46.7 MBDo you ever wish you had an assistant, but feel like it’s a luxury you can’t afford (or don’t deserve)? For many entrepreneurs, investing in a support person can feel like a selfish and even frivolous expense, but the reality is, a good executive assistant can mean the difference between constant burnout and a thriving entrepreneurial life. It may be one of the easiest relationships to overlook, but it can also be the most transformative—and profitable. In this episode of the Team Success pod...
The Partnership Mindset—A Relationship Superpower
February 23, 2023 12:45 - 20 minutes - 18.6 MBThose who pay a lot of attention to other people’s positions, titles, accomplishments, or money unknowingly create a gap in those potential partnerships. Shannon Waller instead sees all people, no matter their status, as potential collaborators. Listen as Shannon explains how to unlock the superpower that creates teamwork opportunities with anyone. Download Episode Transcript
Come Up For Air, with Nick Sonnenberg
February 09, 2023 12:11 - 57 minutes - 5 MBIs email eating into your time? Do you have to keep asking what’s happening with projects and waiting for a response? If you want to boost the results in your business, listen in as Shannon speaks with efficiency expert Nick Sonnenberg about his new book, Come Up for Air, and learn about his simple yet powerful “CPR” framework. Download Episode Transcript
Why I Hate The Word “Sure”
February 02, 2023 14:18 - 12 minutes - 11.6 MBYou’re going back and forth with a team member over something you disagree about, when they say, “Sure.” That “sure” makes Shannon Waller crazy. It means that the person has shut down and isn’t fully in agreement. If you’re committed to team success and having a Self-Managing Company®, Shannon has tips for how to re-engage both sides in this conversation. Download Episode Transcript
Multiplication By Subtraction … In Real Life, with Ben Laws
January 26, 2023 14:08 - 40 minutes - 36.8 MBIt’s one of the hardest conversations you’ll have as an entrepreneur. You want the business to have a bigger future, but someone on your team isn’t aligned with that growth. Ben Laws is here this week to talk Multiplication By Subtraction and how to do it so everyone wins. Download Episode Transcript
The Importance Of Keeping Pace With Yourself
January 19, 2023 18:46 - 10 minutes - 9.39 MBAre you keeping pace with yourself? Are you aware of all the progress you’ve made—all your wins, all the things you’ve learned, and all the capabilities you’ve grown? Or are you more focused on a future ideal you’d like to reach? In this episode, Shannon walks you through the importance of keeping pace with yourself and how it affects your confidence, performance, and personal growth. Keep listening to learn more! Download Episode Transcript
How To Hire And Retain The Right-Fit People For Your Business
January 12, 2023 14:37 - 41 minutes - 38.1 MBNot having the right person in a leadership role in your business is costly on many levels: recruitment and resource expenses, opportunities lost, your culture poisoned, and on top of that, more stress and less freedom as the business owner. An industry leader in hiring for critical roles in entrepreneurial businesses, Alec Broadfoot has the formula for avoiding all of that. In this conversation with Shannon, Alec outlines his process—with an outstanding success rate that is 36% better than t...
If Your New Ideas Are Causing Chaos For The Team, Try This Approach
December 22, 2022 12:48 - 13 minutes - 12.6 MBYou may not know this, but if you’re the visionary in your business, your team may think of you as the chaos agent. Why? In this episode, Shannon explains how to set up this one crucial bit of context when you’re discussing new ideas with team members so you can prevent teamwork chaos, confusion, resentment, and frustration. Download Episode Transcript
When The Who Is You: A Simple Thinking Process For Powerful Teamwork
December 15, 2022 13:25 - 16 minutes - 15.6 MBHave you ever wondered when to bring someone else onto a project—and when not to? That makes most of us! Every person on your team wants to be useful, but not everyone knows how or when their contribution will make the most impact. That’s where the “When The Who Is You” exercise comes in. Listen in as Shannon walks you through this simple, quick exercise designed to help you facilitate incredible Unique Ability® Teamwork and take the guesswork (and guilt!) out of asking for help. Download Ep...
ADHD As A Gift, with Faster Than Normal Author, Peter Shankman
December 08, 2022 15:08 - 24 minutes - 22.9 MBFor years, people have jokingly used the term “ADHD” to explain their distractions and mistakes. But now there’s a growing awareness of neurodiversity as a different way of processing experiences, which, in addition to some challenges, also comes with certain abilities and advantages. In this episode, Shannon interviews Peter Shankman, keynote speaker and author of Faster Than Normal, about his experience of learning how to capitalize on his ADHD and how companies can benefit from including t...
Are You Guilty of Drive-By Delegations?
December 01, 2022 14:34 - 6 minutes - 6.52 MBEntrepreneurial companies thrive when their team members are engaged and bring their whole selves to work. It’s more fun, and it produces great results. But if the entrepreneur forgets to genuinely connect when handing off tasks and doesn’t seem to care enough to check in along the way, they risk having their team members drift off into disengagement. Here’s how to make sure that never happens. Download Episode Transcript
Uncovering “The Why Of You,” With Debra Levine
November 24, 2022 14:30 - 59 minutes - 55 MBWhile many profiles are great at identifying types of people and how they work best, the PRINT® profile is unique in the way it simply and powerfully answers the root question, “Why?” In this episode, Shannon speaks with Debra Levine, the PRINT profile’s co-creator, about how you can bring this unconscious yet vital aspect of yourself into your awareness so that you can be truly successful, collaborative, and fulfilled. Download Episode Transcript
Scheduling Is A Creative Act
November 17, 2022 14:29 - 13 minutes - 12.3 MBLife as a busy entrepreneur often involves meetings, appointments, and deadlines. But are you the best person to organize these in your calendar? A Strategic Assistant® with a talent for scheduling can help you stay on track toward your goals and be more productive and present in your day. In this episode, Shannon explains how to find and work with one of these “artists.” Download Episode Transcript
Stop Chasing Squirrels, with Ted Bradshaw
November 10, 2022 12:37 - 38 minutes - 35 MBMany people perform exceptionally well and achieve all the hallmarks of success, but inside they just don’t feel it. In this episode, Shannon speaks with Ted Bradshaw, whose six-point path can help you “catch up with yourself” and enjoy the life you’ve created. Download Episode Transcript The post Stop Chasing Squirrels, with Ted Bradshaw appeared first on Your Team Success.
Stop Chasing Squirrels, with Ted Bradshaw?
November 10, 2022 12:37 - 38 minutes - 35 MBMany people perform exceptionally well and achieve all the hallmarks of success, but inside they just don’t feel it. In this episode, Shannon speaks with Ted Bradshaw, whose six-point path can help you “catch up with yourself” and enjoy the life you’ve created. Download Episode Transcript
Stop Chasing Squirrels, with Ted Bradshaw
November 10, 2022 12:37 - 38 minutes - 35 MBMany people perform exceptionally well and achieve all the hallmarks of success, but inside they just don’t feel it. In this episode, Shannon speaks with Ted Bradshaw, whose six-point path can help you “catch up with yourself” and enjoy the life you’ve created. Download Episode Transcript
The Downside Of A Great Company Culture
November 03, 2022 13:29 - 13 minutes - 12.3 MBSurely having a great company culture is entirely a good thing, right? Well, there’s a challenge: Sometimes team members who aren’t a right-fit anymore don’t want to leave—because they like it there too much! In this episode, Shannon offers her perspective on this unique situation, plus actionable tips for when and how to have tough conversations with team members who are no longer carrying their weight. Download Episode Transcript
Customer Driven Leadership, with Daniel Hammond
October 27, 2022 13:22 - 40 minutes - 37.7 MBGet everyone in your business playing the same game—and winning it. In this episode, Shannon chats with Daniel Hammond, co-author of Customer Driven Leadership. Download Episode Transcript
Is It Always Bad When A Senior Team Leader Leaves?
October 20, 2022 13:08 - 9 minutes - 8.55 MBYou depend on your senior team leaders, so of course you want to hold onto them. But sometimes even a phenomenal worker isn't actually a good fit for your culture. Listen in as Shannon helps you hear the whispers you might rather avoid and build a company where everyone is fully aligned and engaged with you and your goals. Download Episode Transcript
Assistants For Coaches And Visionaries, with Jenna Spencer
October 13, 2022 13:23 - 48 minutes - 44.1 MBShannon speaks with Jenna Spencer, who helps business coaches, entrepreneurs, and visionaries find the right assistant. This person, Jenna says, can extend the leader's capabilities in an almost magical way that feels like getting to have your cake and eat it too. Find out about her process and her crucial rules for creating a great collaborative partnership. Download Episode Transcript
How Coachable Are You?
October 06, 2022 13:19 - 15 minutes - 14 MBWhen someone gives you feedback, it's a chance to transform what isn't working into something better. But feedback isn't always easy to hear, so Shannon shares some tips and resources to help you master these important opportunities for self-discovery and growth. Download Episode Transcript