Episode 38 - Chris Jordan: Commissioner of Taxation
Tax inVoice
English - December 05, 2021 23:00 - 22 minutes - 21.7 MBGovernment Business ato podcast tax invoice super tax not for-profit tax crime superannuation small business individuals agent compliance Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
When Chris Jordan was appointed Commissioner of Taxation in 2013, he came in with a mandate to reinvent the organisation – to work more cohesively with tax professionals and business and improve the services provided to the community. He had a vision of a tax office that put taxpayers at the centre of everything it did, and he led the organisation on a change program that set about reinventing not only the systems and processes used to serve clients, but the culture of the organisation as well.
When COVID-19 emerged in 2020, the ATO played a key role in the delivery of vital government stimulus to millions of Australians, a feat made possible largely because of the systems in place and the responsive and service-orientated culture of the staff.
In our latest episode, hear directly from Chris Jordan about his journey to the ATO, his experiences running a large service organisation and the legacy he intends to leave.
Please enjoy our conversation with the Commissioner.