Using Digital Technology to Improve Clients' Experiences

Enterprising Investor

English - October 30, 2019 10:00 - 12 minutes - 11.7 MB - ★★★★ - 50 ratings
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Previous Episode: How Daniel Pink can help improve your investment performance

Next Episode: How Digital Platforms are Transforming Trust and Governance

In episode #384, Vanguard Center for Investor Research's head of research, Jane E. Henshaw, discusses insights gained through her work and how it may be used to improve investment clientele's customer experience.