Swimming With Sharks: Adventures in Sales Ops - Episode 15: Doug Brown

Swimming With Sharks: Customer Ops Unplugged

English - July 01, 2024 18:00 - 1 hour - 51.4 MB - ★★★★★ - 1 rating
Management Business Technology customer service customer operations businesss b2b customer service process business operations Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Swimming With Sharks: Adventures in Sales Ops - Episode 14: Krystina Gillenwater

Next Episode: Swimming With Sharks: Customer Ops Unplugged - S2 Episode 1: Christina Garnett

In this adventure, we are joined by Doug Brown, CEO - Business Success Factors.

Video Summary:

Introduction.Interview: Doug Brown, CEO - Business Success Factors.Question of the Day: Name the #1 Webinar you attended in 2020 that delivered the most value. What was the topic?
Who was the presenter?
What made it so valuable?

Video Takeaways:

A few key takeaways from this episode:

People who intentionally work on themselves also see growth in their business.Average performers can succeed when working within an excellent process.Resolving objections is always better than overcoming objections. Ask "questions that care" to further discover needs in a sales context. Getting truthful is the first step.

For a copy of Doug's book "Win-Win Selling" go to: https://www.winwinsellingbook.com/