Niki Simon and Michael Coleman, Nest HQ’s Air Traffic Controller and Marketing and Development Manager, joined Jim and Keith this week. We love talking to Nesters, and Michael and Niki were no exception. Hear how they came to Nest, and how they help build and foster the Nest culture, and how they make Nesters better at what they do.

Show Notes:

- How our marketing department has grown and evolved

- Having one person, one point of contact for agents is invaluable

- Growing marketing from Charlottesville to all Nest offices

- Consistency of onboarding 

- Learning Nest’s marketing tools

- Nest’s Agent Advisory Committee

- How they make Nest agents better at what we do