In this episode, Lisa and Andy talk to Whitney Quesenbery about elections, the importance of ballot design, the role of election officials, and how she and others at the Center for Civic Design are working to improve the experience of voting. 

Episode transcript

About Whitney Quesenbery:

Whitney Quesenbery is the co-founder of the Center for Civic Design. She’s passionate about making interactions with government effective and enjoyable, giving design literacy to elections and other government workers, and on a mission to ensure voter intent through design.

Whitney publishes, presents, and teaches workshops on personas, usability and user research, plain language, and accessibility and has served on federal advisory committees for voting system design and Section 508.

Before being seduced by a little beige computer into software, usability, and interface design, she was a theatrical lighting designer on and off-Broadway, learning about storytelling from some of the masters.

Whitney is the author of three books:

A Web for Everyone: Designing Accessible User Experiences (with Sarah Horton) Storytelling for User Experience (with Kevin Brooks) Global UX: Design and Research in a Connected World (with Daniel Szuc)

 

References:

Civic Design Field Guides

Center for Civic Design