CS Radio #25: Advice From The Chief (Customer Officer)
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English - July 28, 2015 13:00 - 22 minutes - 20.9 MB - ★★★★ - 23 ratingsTechnology Business businesstransformation customersuccess digitaldisruption recurringrevenue saas subscriptioneconomy technology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: CS Radio #24: How to Solve For the Customer
Next Episode: Ep #1: Talking SaaS Customer Success
Catherine Blackmore, Chief Customer Officer at Bluenose Analytics, joins us to talk about the evolution of Customer Success as both a practice and as a technology suite, plus the first time Tom came to pitch her a product.