CS Radio #23: Customer Success is Eating the World
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English - June 22, 2015 16:00 - 25 minutes - 23 MB - ★★★★ - 23 ratingsTechnology Business businesstransformation customersuccess digitaldisruption recurringrevenue saas subscriptioneconomy technology Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: CS Radio #22: The Inside Scoop on Frontleaf Joining Forces With Zuora
Next Episode: CS Radio #24: How to Solve For the Customer
Nick Mehta, CEO of Gainsight, talks about the emergence of Customer Success culture, the myth of unavoidable churn, and the Pittsburgh Steelers (okay Nick insisted on that last one).