Student Housing Matters Podcast - Join the Conversation artwork

Student Housing Matters Podcast - Join the Conversation

150 episodes - English - Latest episode: 7 months ago - ★★★★★ - 6 ratings

Join the Conversation is a podcast from the Student Housing Matters blog. This podcast is dedicated to providing interesting interviews with leaders from the higher education community. The blog and this podcast exist to share ideas and insights about how your student housing can do things beyond simply housing students. http://studenthousingmatters.com/

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Episodes

Celebrating 20 Years of Excellence: Financial Reporting in Student Housing with Emily Hill and Stephanie Lachina

October 12, 2023 15:00 - 14 minutes - 13.4 MB

I've always enjoyed the collaborative team aspect and problem-solving with clients,” - Stephanie Lachina Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of "Student Housing Matters," Emily Hill, COCM Corporate Accountant, and Stephanie Lachina, COCM Financial Reporting Accountant, sit down to discuss the integral role financial reporting plays in the student housing industry and how the f...

Celebrating 20 Years of Excellence: Inside COCM's DEI Task Force with Dr. Mecca Marsh, Corey Reedy, and Kern Williams

September 29, 2023 15:00 - 33 minutes - 30.4 MB

"I think that the important part is making sure that we have a variety of voices at the table... looking at what their concerns are and their perspective. That's going to be important as the DEI (Diversity, Equity, and Inclusion) task force moves forward," - Kern Williams Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." College campuses are the pulse of the political landscape, and it's crucial to engage...

Celebrating 20 Years of Excellence: How COCM's Student Housing Calculator Revolutionizing Student Housing with Doug Brown

September 08, 2023 15:00 - 20 minutes - 18.9 MB

“Housing is a critical activity that relates directly to the status of the university, and if it's not healthy, the rest of the institution is not either,” - Doug Brown, President, COCM Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of "Student Housing Matters," Gray Bekurs, Vice President of Business Development sits down with Doug Brown, President of  Capstone On-Campus Management (C...

Celebrating 20 Years of Excellence: Fostering Leadership Excellence with Dr. Sharon McDade

August 31, 2023 15:00 - 20 minutes - 18.7 MB

"Strike up conversations with everyone you possibly can while you're at conferences, you never know what threads will come from them. Thank you, Doug, for talking with me on a bus ride, oh, so many years ago. And [to COCM] for being such engaged participants in addressing leadership issues for the fellows," - Dr. Sharon McDade Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Ho...

Leading Maintenance Teams with Care & Respect – with Hermond Lawson, Chris Adams & Chanal Alford

August 25, 2023 19:00 - 32 minutes - 29.9 MB

What makes a Director of Facilities successful in leading their maintenance team? It’s more than just showing up and doing the job. And it’s more than just taking good care of the facility. Success comes from taking care of the students and staff as well, building relationships with them as people to make sure they have what they need to thrive. Chris Adams is Director of Facilities for The Village at the University of South Florida, Chanal Alford (better known as Al) is Director of Fa...

Leading Maintenance Teams with Care & Respect – with Hermond Lawson, Chris Adams & Chenal Alford

August 25, 2023 19:00 - 32 minutes - 29.9 MB

What makes a Director of Facilities successful in leading their maintenance team? It’s more than just showing up and doing the job. And it’s more than just taking good care of the facility. Success comes from taking care of the students and staff as well, building relationships with them as people to make sure they have what they need to thrive. Chris Adams is Director of Facilities for The Village at the University of South Florida, Chenal Alford (better known as Al) is Director of Fa...

Celebrating 20 Years of Excellence: COCM's Early Days and Path to Success with Patrick Savolskis

July 14, 2023 15:00 - 10 minutes - 10.2 MB

"The great thing about Capstone is it gives you the ability to get some skills that you wouldn't have, otherwise, for years. Especially because in housing, it's not like you're back in the office somewhere, just pushing paper; you're right there on the frontline with students," - Patrick Savolskis Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Alton Irwin, Dir...

Celebrating 20 Years of Excellence: Green River College and COCM: A Partnership for Student Success with George Frasier

July 10, 2023 15:00 - 20 minutes - 18.5 MB

"I've really enjoyed working with Capstone. Capstone is truly a learning organization, and our relationship has evolved over time. I've never doubted that we had their attention. I appreciate that commitment to the project and making sure the resident life experience is where it needs to be," - George Frasier, Green River College Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student ...

Celebrating 20 Years of Excellence: COCM and BGSU A Powerful Partnership with Sheri Stoll

June 22, 2023 15:00 - 24 minutes - 22.4 MB

"It was just this juxtaposition of people from very different places with their heads down working on stuff. And I thought, you know, this is going to work, and it's going to work well. And everything that we couldn't have hoped for, and more has happened. And I'm very appreciative." - Sheri Stoll Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters, Alton Irwin, Di...

Celebrating 20 Years of Excellence: Lasting Connections and Leaving a Legacy with Dr. Amy Lorenz

June 20, 2023 15:00 - 11 minutes - 10.8 MB

"COCM is receptive to hearing from their team. So…speak up if there's something that you need or have feedback on. Most people are really willing to listen and work with you to help create something better."— Dr. Amy Lorenz Join us as we celebrate COCM's 20th anniversary with the theme "Honoring the Past, Celebrating the Present, and Building the Future." On this episode of Student Housing Matters. Alton C. Irwin, Director, and Chief Marketing Officer at COCM, sits down with Dr. Amy Lorenz...

Celebrating 20 Years of Excellence: Professional Development, Relationships, and the Power of Campus Living with Erik Elordi

June 16, 2023 15:00 - 20 minutes - 19.1 MB

"You've got something unique here with COCM with so many different types of schools. One of the things I loved about COCM is the ability to move on within the company and grow and progress. I would really encourage people to do that as much as possible. It's really worth it,"— Erik Elordi Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future."  On this episode of Student Housing Matters, Alton C. Irwin, Dire...

Celebrating 20 Years of Excellence: From Unexpected Hire to Key Player with Tamiko Thompson

May 23, 2023 15:00 - 9 minutes - 8.75 MB

"I may not have direct contact with our clients and owners and residents, but when I can fix a problem, or solve an issue for someone, that's what gives me satisfaction every day," — Tamiko Thompson  Join us as we celebrate COCM's 20th anniversary with the theme "honoring the past, celebrating the present, and building the future." On this episode of Student Housing Matters, Kern Williams, COCM's Regional Vice President, sits down with Tamiko Thompson, Accounts Payable Manager, who ha...

20 Years of Growth and Innovation: Celebrating COCM's Impact on Student Housing

May 19, 2023 15:00 - 21 minutes - 20.1 MB

In this episode of the Student Housing Matters Podcast, host Alton Irwin, Chief Marketing Officer COCM, celebrates the 20th anniversary of Capstone On-Campus Management by looking back at the company's early days. He is joined by three longtime employees of COCM:  Doug Brown is the President and Founder of COCM. Doug's passion for higher education and dedication to fostering partnerships have been instrumental in shaping COCM's success. His visionary leadership has led the company to be...

Creating a Positive Living Experience - with COCM's Maria Saad

February 21, 2023 17:00 - 11 minutes - 11.1 MB

For Maria Saad, of the COCM team providing guidance and making a positive impact on students' lives is not just a job—it's a passion. On this episode of Student Housing Matters, Maria sits down to share her insights on the student housing industry. As someone who believes that 'it's more of a learning experience for the students,' Maria shares why she ‘is passionate about providing guidance and making a positive impact on student's lives and why, for her, 'it's all about the experienc...

Introducing COCM’s New EVP of Operations – with Jeremy Biddy

January 19, 2023 15:00 - 5 minutes - 5.18 MB

“It's been an interesting, interesting time since early spring of 2020. And I think what we have learned are some lessons about how we can better provide service for both our students and our employees… Those folks on the front line really are the key to our success. We know that, and we're going to work really hard to make sure they understand that we understand that.” —Jeremy Biddy Jeremy Biddy is the new Executive Vice President of Operations at COCM. He began his professional career ...

From Desk Attendant to EVP of Operations, a Look Back-with Sandy Hill

December 29, 2022 16:00 - 7 minutes - 7.4 MB

"I think I'm the proudest of how much growth we've had. By expanding, we got to get on so many different diverse campuses. And we get to meet so many different administrators in the business of student housing, and that gives you the opportunity to provide jobs for folks, which gave me all the interactions I've had with the incredible employees we've had through the years." — Sandy Hill Sandy Hill  began her career in student housing as a desk attendant in 1979 and has served as the Execut...

Web3 and Using Smart Contracts in Student Housing with Michael Huereque - with Michael Huereque

December 13, 2022 15:00 - 32 minutes - 30.3 MB

Web3 is coming and it will revolutionize the internet and how we transact business in all aspects of our lives. In the student housing arena, technologies like blockchain and smart contracts can offer digital credentialing, making the real estate process faster, more efficient, and even more secure. But, like with all new technologies, many new terminologies are being bandied about, with more questions than answers. So how can we begin to understand these technologies and how they will...

Advocating for Gender Equality Through the COCM Women’s Alliance - with Hannah Mountford

November 29, 2022 15:00 - 16 minutes - 15.5 MB

Sexism, racism, and economic and educational inequality are just some of the significant challenges and barriers women face today. There are gender injustices everywhere, and women often struggle to make their voices heard. So, what can student housing organizations do to make gender equality a priority? Hannah Mountford serves as the Director of Facilities and Operations at Roundtree commons. As a hard-working team player, she takes great pride in her master’s degree focused on Counse...

Immersive Marketing for Student Housing – with Rami Kalla

September 06, 2022 15:00 - 20 minutes - 19 MB

It’s one thing to see photos or even watch a two-dimensional video of a student housing complex you’re interested in. But what if you could experience what it’s like to walk around the apartment, sit by the pool and even play cornhole with other students on the property—from anywhere in the world? Or even well before the property is built? Rami Kalla is Founder of Point in Time Studios, an award-winning video production company and marketing firm that creates engaging content, photo-real...

Dynamic Women in Leadership – with Erica Steele

July 29, 2022 11:00 - 15 minutes - 14.2 MB

Women and other minorities often struggle to make their voices heard, especially in the tech industry. But Erica Steele proves that a dynamic, young Black woman can rise through the ranks and become a C-suite leader in the technology space. Erica is the Chief Marketing Officer for the proptech startup EZ Turn, where she oversees the planning, development and execution of all marketing and advertising initiatives for the company. On this episode of Student Housing Matters, Erica joins h...

Proptech to Serve Student Housing – with Chase Minnifield & Lincoln Ogata of EZ Turn

June 21, 2022 13:00 - 25 minutes - 23.6 MB

Do you seem to have the same issues with turn year after year? Are you still using paper lists? And communicating with vendors in a fragmented way? What if you could use a proptech platform to streamline the process, making turn season (and many other aspects of your student housing operations) run much more smoothly? CEO Chase Minnifield and COO Lincoln Ogata are the cofounders of EZ Turn, the world’s first property project management software. The EZ Turn web portal and mobile app he...

Storytelling for Student Housing – with F.J. Talley

May 19, 2022 15:00 - 17 minutes - 16.5 MB

Storytelling is a powerful teaching tool. It helps us engage with history and make sense of complex ideas. Telling stories is also an effective way to demonstrate the value of a business or organization and help consumers make informed decisions. So, what does that mean for us in the student housing industry? How can we best use storytelling to communicate with students, their parents and each other? F.J. Talley is a career educator with more than 40 years of experience. He began his c...

Digital Marketing Strategy for Student Housing – with Matt Pavlick

May 03, 2022 11:00 - 40 minutes - 37.6 MB

The bar for providing an unforgettable student housing experience gets higher every year. And it’s crucial for a student housing community to develop a digital marketing strategy that showcases its differentiators and truly stands out from the rest. That's where a strong agency collaboration comes in. Matt Pavlick is President at GRO, a full-service digital marketing agency that specializes in student housing. GRO serves 200 communities in 100 markets, leveraging proven digital marketing ...

The Role of Mental Toughness in Facing Life’s Challenges – with LaRae Quy

March 29, 2022 11:00 - 26 minutes - 24.1 MB

Circumstances in our world have challenged individuals to be resilient in ways they never have before. The pandemic was new territory for all of us. As our world is changing, we need to activate new skills in order to land on our feet. Mental toughness is believing you will prevail when confronted with the unknown.  So, how do you develop the mental toughness that will see you through? LaRae Quy grew up on a remote cattle ranch in Wyoming. Her influences there prepared her for her 24-y...

Diversity in American Higher Education - with Frank Wu

March 08, 2022 12:00 - 28 minutes - 25.8 MB

There are over 100 languages spoken at Queens College. It is one of the most diverse higher education institutions in the United States.  So how can other colleges, universities, and companies across the country become more proactive in their diversity efforts? Frank Wu is the first Asian American President of Queens College in New York. He is also the author of Yellow: Race in America Beyond Black and White. On this episode of Student Housing Matters, Frank joins host Brittany Pieper ...

The Supply Chain’s Effects on the Furniture Industry and Student Housing - with the Division Twelve Team

February 24, 2022 12:00 - 27 minutes - 25.1 MB

We all know about the supply chain issue. Manufacturers, companies, and even individual buyers know they’re more susceptible to issues receiving their products than ever before. But what is the impact on the furniture and student housing industries? Division Twelve is a minority-owned contract furnishings company, representing the finest manufacturers in the contract furnishings industry. President Christopher Washington is joined on the podcast today by Vice President of Account Managemen...

How Strategic Leadership Can Change the Face of Higher Education - with Richard Gaumer, Dr. W. Joseph King, and Brian C. Mitchell

February 16, 2022 11:00 - 30 minutes - 28 MB

Higher education has evolved drastically over the last century. These unprecedented times have put the strategic leaders of colleges and universities inside a whirlwind of financial, demographic, and social challenges. On today’s episode of Student Housing Matters, guest host Alton Irwin sits down with Richard Gaumer and the authors of the new book Leadership Matters: Confronting the Hard Choices Facing Higher Education, W. Joseph King and Brian C. Mitchell.  They discuss the importance of...

Emotional Intelligence in Student Housing – with Natalya Cook

February 10, 2022 12:00 - 24 minutes - 22.7 MB

It’s important for students to feel valued in the place where they live. And emotional intelligence is key in giving Gen Zers that sense of belonging and connection.  So, what can student housing organizations do to make EQ a priority? How can we create a culture where students feel seen, heard and understood? Natalya Cook is one of the newest team members at COCM. She serves as Marketing Coordinator for THE MARQ, a unique collection of student housing communities on the campus of Marque...

Achieve 100% Occupancy in a New Student Housing Community – with ReNesha Martin

November 30, 2021 12:00 - 10 minutes - 9.28 MB

How do you achieve 100% occupancy in a new student housing community—during a pandemic? ReNesha Martin is the Director of Affiliated Housing at Bowie State University’s Christa McAuliffe Residential Community and Entrepreneurship Living Learning Community (ELLC), a new development designed to support aspiring entrepreneurs and other business-minded students with the resources and space for collaboration, creativity and innovation. On this episode of Student Housing Matters, ReNesha joins...

3 Things You Should Be Doing Now for 2022 Summer Conferences Recovery – with Erik Elordi

May 17, 2021 11:00 - 16 minutes - 15.3 MB

Conference service programs have been in survival mode through the pandemic, adapting to challenging circumstances one day at a time. But in-person events are starting to come back, and it’s time for colleges and universities with summer programs to get prepared for the 2022 season. Erik Elordi is the National Director of Conference Services at COCM, a program that both supports our current institutions and provides program evaluation and standalone management of summer conference services...

Meeting People Where They Are – with Corey Reedy

May 06, 2021 17:30 - 17 minutes - 16.5 MB

Corey Reedy doesn’t do what he does for the recognition. He truly cares about the student housing professionals he works with, and that inspires him to meet people where they are and pour into them as much as possible. But Corey does appreciate being recognized with the Excel Award because it lets him know he’s doing something right! Corey Reedy is Regional Vice President at Capstone On-Campus Management. Prior to working with the corporate staff, he served as COCM General Manager at Bowli...

Why the Excel Award Is a Win for Your Team– with Michelle Smith

April 28, 2021 11:00 - 13 minutes - 12.5 MB

“The [COCM Excel] Award is given to one person, but it’s really comprised of everybody on the team. It just happens to be that one person who received it because everybody pushes you to be better and do better. You always see the head coach gets all the kudos, but it’s really the folks that are behind the scenes working day in and day out—they’re truly deserving of it as well.” —Michelle Smith Michelle Smith currently serves as Regional Vice President at Capstone On-Campus Management. Pr...

To Earn Respect, Be a Team Player – with Kerissa Hobstetter

April 21, 2021 11:00 - 12 minutes - 11.6 MB

Some student housing professionals are only inclined to perform the duties listed in their job description. And others are team players, willing to get their hands dirty to keep things running smoothly. Kerissa Hobstetter falls into the second category, doing whatever needs to be done to provide the best possible experience for her residents. Kerissa is COCM’s Assistant Director of Operations at Fayette Square on the campus of the University of Maryland, Baltimore. Kerissa began her career...

A Day in the Life of a Servant Leader – with Scott Schatzer

April 14, 2021 11:00 - 12 minutes - 11.2 MB

If you do what you love, you’ll never work a day in your life. And lucky for COCM, Scott Schatzer loves to serve others. Scott is the Talent Recruitment and Wellness Coordinator at the Capstone corporate offices, assisting the operations team in the recruitment, hiring and onboarding of field staff and managing COCM’s Learning Management System and Employee Retention and Wellness Program. Scott formerly served as the Director of Housing Operations for the first-year community on the campus...

Leading with Calm in a Crisis – with Jeremy Williamson

April 07, 2021 11:00 - 15 minutes - 14.2 MB

A strong leader stays calm in a crisis, taking whatever is thrown at them in stride and simply doing what needs to be done. And it is Jeremy Williamson’s ability to stay cool, collected and confident when problems arise that his colleagues admire most. Jeremy is the Director of Housing Operations and Facilities at University Village and The QUAD Student Housing Communities on the campus of California State University San Marcos. He served as Residence Life Coordinator at the University of ...

Connecting with the Students We Serve – with Meera Ramsoondar-Cuevas

March 30, 2021 11:00 - 14 minutes - 13.2 MB

Western University of Health Sciences takes a whole-student approach to educating future healthcare professionals. And that complements the way COCM’s Meera Ramsoondar-Cuevas serves her team and the students she works with, connecting with people through the lens of their individual experience. Meera is the Director of Housing Operations at The Daumier at Western University of Health Sciences in Pomona, California. She has been with Capstone On-Campus Management for six years, serving as A...

Summer Internship Housing – with Emily Eskridge-June

February 16, 2021 12:00 - 10 minutes - 9.81 MB

Most of us associate summer on campus with conference programs. But summer interns need housing, too, and many campuses are capitalizing on this need. So, what does a summer internship student housing program look like? Would it work on your campus? And what are summer interns looking for in a place stay? Emily Eskridge-June is the Director of Housing and Residence Life at Cornish College of the Arts in Seattle, Washington. In the summer of 2016, Emily started housing interns in partnershi...

Facilities & Operations in Student Housing – with Patrick Shanahan

February 09, 2021 12:00 - 13 minutes - 12.4 MB

What does it look like to serve students from the facilities and operations side of student housing? What does it take to keep a residence hall complex well-maintained and running smoothly? Patrick Shanahan is the Director of Facilities and Administration at The Heights, Montclair State University’s newest residence halls complex. Patrick has worked at The Heights since it opened its doors in 2011, serving as Office Coordinator and Assistant Director of Operations before taking on his curr...

Solving Complex Problems in Student Housing – with Kern Williams

February 02, 2021 12:00 - 24 minutes - 22.6 MB

As you rise through the ranks of a career in student housing, you face more and more complex problems. Imagine, for example, taking on a site that has occupancy concerns, building issues AND staffing challenges. So, what do successful leaders do to avoid overwhelm and focus their energy on finding solutions? Kern Williams serves as Regional Manager and Co-Chair of the Diversity, Equity and Inclusion Task Force at COCM. In his 15 years in student housing, Kern has worked at a variety of ins...

Marketing & Leasing in the Student Housing World – with Brittany Pieper

January 26, 2021 12:00 - 20 minutes - 18.9 MB

How do you design a marketing plan that attracts residents to a particular student housing community? What if you’re responsible for promoting 35 different sites, each with their own unique culture and set of amenities? Brittany Pieper is the Site Marketing Coordinator for COCM, where she works with our 35-plus partner institutions and their onsite team members to ensure that each of our student housing communities is properly positioned in the market. A rockstar when it comes to marketing...

Residence Life in the COVID Era – with Katherine Warren

December 18, 2020 12:00 - 13 minutes - 12.2 MB

Student housing professionals have faced one challenge after another in 2020. When it comes to residence life, this has not been an ideal year, as the pandemic has kept us from doing most of our traditional programming. So, how are housing directors building community in the COVID era? Katherine Warren is COCM’s Assistant Director of Residence Life Campus Housing at Illinois Central College. She earned her BA in Communications and Media Arts from Bethany College and her master’s in Student...

Emerging Touchless Security Technology Coming Out of COVID-19 - with Charlie Regan

October 21, 2020 18:36 - 15 minutes - 20.8 MB

Over the course of 2020, different industries have been impacted in a variety of ways. Today, we take a look at the topic of security – specifically the tracking of the coming and going of people within facilities. Students come and go from student housing facilities all hours of the day – so how do we keep them safe and secure during a pandemic? Charlie Regan is President of Gorrie Regan and Associates based in Birmingham, AL, a company dedicated to making sure that your property and faci...

The New Normal of Conference Services – with Christine Sismaet

September 01, 2020 11:00 - 21 minutes - 20.1 MB

The conference services team at the University of Washington was looking forward to serving 11,000 overnight guests and facilitating 200 overnight conference sessions this summer. But 2020 had other plans, and though the campus did not close, Christine Sismaet and her team had a very different season than expected.  Christine is the Operations Manager of Conference Services at the University of Washington. As an undergrad at UW, she served as Summer Conference Desk Host and Conference Assi...

Utilizing Conferences and Summer Programming for Income Growth and Positive Net Revenue – with Erik Elordi

August 18, 2020 22:11 - 28 minutes - 38.9 MB

Conferences and summer programs offer institutions an opportunity to generate revenue that can reduce the financial burden placed on students during the academic year. And it’s not just housing – a strong, efficient summer program brings revenue to other campus entities as well, including dining services, athletics, facilities, and even academic departments. Developing these programs to really work for your campus takes creativity, research, and planning. Erik Elordi is the Director of Nat...

COVID-19’s Impact on JHU Off-Campus Housing – with Kristen Franklin

June 05, 2020 11:00 - 9 minutes - 8.98 MB

Serving university students who live off-campus puts Kristen Franklin in a unique position. Yes, she works closely with the highly regarded research institution her residents attend. But her team also has the freedom to individualize their services and work independently. So, what are the pros and cons of this arrangement when a global pandemic closes the campus and takes classes virtual? Kristen is COCM’s Director of Operations at Nine East 33rd, a high-end apartment complex that houses s...

Adapting to Coronavirus Guidelines at ‘Gator Pond’ – with Lupita ‘Pete’ Morales

June 02, 2020 11:00 - 11 minutes - 10.6 MB

When the Coronavirus shut down college campuses across the US, most student housing facilities closed as well. But what do you do if the majority of your residents are not from the US and may not have the option to simply go home? How do you continue to serve students and stay connected with them when you’re required to stay at least six feet apart? Lupita ‘Pete’ Morales is the Assistant Director of Housing Operations at the Campus Corner Apartments at Green River College in Auburn, Washin...

Caring for our Student Residents and Personnel during COVID-19

May 27, 2020 14:58 - 12 minutes - 11.4 MB

COCM understands the importance of motivating a team and driving engagement during a time of isolation and unfamiliar work environments. In order to determine how residential faculty working on campus and remotely at Marshall University are adapting to conditions during the COVID-19 pandemic we interviewed Heather Smith, Assistant Director of Operations of the First Year Residence Halls at Marshall. Connect with Us Student Housing Matters Student Housing Matters on Facebook Student H...

Addressing Workplace Bullying in Student Affairs– with Heidi Yoder

May 08, 2020 11:00 - 22 minutes - 20.9 MB

We all want to work in an environment that somehow feeds our souls. What happens when we encounter a workplace that does the exact opposite? Heidi Yoder began researching workplace bullying within student affairs in the Fall of 2018. Now, she’s sharing some of her insights on preventing toxic workplace environments and handling instances of abusive leadership. Heidi Yoder is the Assistant Director of Residence Life at Edgewood Commons on the campus of Frostburg State University. She has de...

Building a Community Beyond Higher Ed – with Nicole Terrell

May 05, 2020 11:00 - 15 minutes - 14 MB

It’s well known that a career in higher education leaves you with many transferable skills. Are those skills useful outside of your workplace? How can we use what we’ve learned working with students to better ourselves and our communities?  In 2009, Nicole Terrell joined COCM as a first-time Assistant Director in a brand-new residence hall at Marshall University. In Nicole’s role at COCM she developed a resident handbook and worked to guide first years struggling to transition to universit...

Chosen for a Career in Higher Ed – with Rafael Cordwell

May 01, 2020 11:00 - 28 minutes - 25.9 MB

Rafael Cordwell believes that you don’t choose your profession, your profession chooses you. And in the beginning, Raf resisted a career in student affairs—despite encouragement from more than one of his supervisors at Southern Connecticut State. But higher education had other plans for Raf, and today, he aspires to impact campus culture and policy for the better as a senior leader in the field. Raf currently serves as COCM’s Director of University Affiliated Housing at Towson University i...

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