Stories From The Wire
13 episodes - English - Latest episode: over 2 years ago - ★★★★★ - 4 ratingsThe AppNeta Podcast, covering the hottest tech topics affecting the enterprise, IT and network ops teams, with fresh tips and takes from the network performance pros.
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Episodes
Managing voice, video and collaboration alongside "back-to-office" IT priorities
December 07, 2021 12:00 - 16 minutes - 11.3 MBIt goes without saying that UC and UCC tools are the lynchpin of the remote workforce. Without the ability to dial up a far-flung coworker in seconds via the desktop, remote users are truly cut off from the people and resources they need to be productive. But as workers begin returning to the office and users adopt an actual work-from-anywhere schedule, the issue with UC performance becomes not just about availability, but consistency in how these tools perform based on where a user logs on...
What drove a Q3 boom in enterprise cloud revenue?
November 23, 2021 12:00 - 16 minutes - 11.3 MBIn Q3 2021, Microsoft Cloud saw revenues jump 36 percent year-over-year to $20.7 billion. But Microsoft wasn’t the only Big Tech company that saw their fortunes grow thanks to a hunger for enterprise cloud during 2021: AWS saw cloud revenue jump by 39 percent to more than $16 billion last quarter, while Google Cloud saw revenue jump 45 percent to $5 billion. So as we’re firmly past the 1.5 year mark on pandemic-induced network transformations, it’s high time we take a look at the specific p...
“Sharpen your stack” and the Hybrid Work IT Checklist
September 28, 2021 11:00 - 15 minutes - 10.8 MBThis episode marks the third and final installment of a conversation with AppNeta’s Chief Customer Officer Adam Edwards and Director of Global Alliances John Tewfik. In this chat, Adam and John have marching orders for IT and a specific IT checklist that outlines how teams can both expand their effectiveness and visibility while streamlining their processes and tools. This includes a look at a few specific customer transformations, including a Microsoft Teams overhaul, as well as one hospi...
Not mesh, it's meh: Security, privacy and trust with Hybrid Work
September 21, 2021 11:00 - 11 minutes - 8.06 MBIn this next installment of our conversation with AppNeta’s Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik, we’re going to discuss the hot-button topic of security, privacy and trust in a hybrid work world. Adam kicks us off by discussing some of the most popular networking strategies teams have been leveraging to support remote workers, before him and John dig into specific customer examples where security, privacy and trust either conflicted or comple...
Redefining hybrid work network management for 2021 and beyond
September 14, 2021 11:00 - 8 minutes - 5.74 MBRecently, we hosted a webinar with our Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik that discussed the concept of Hybrid Work; specifically, how both the definition and perception of hybrid work has evolved over the past couple of years, and what strategies need to be transformed in kind to navigate a Hybrid Work world. For today’s episode, we’re sharing Part 1 of that conversation, where you’ll hear Adam kick us off with his take on how IT and ops te...
Redefining hybrid work for 2021 and beyond
September 14, 2021 11:00 - 8 minutes - 5.74 MBRecently, we hosted a webinar with our Chief Customer Officer Adam Edwards and our Director of Global Alliances John Tewfik that discussed the concept of Hybrid Work; specifically, how both the definition and perception of hybrid work has evolved over the past couple of years, and what strategies need to be transformed in kind to navigate a Hybrid Work world. For today’s episode, we’re sharing Part 1 of that conversation, where you’ll hear Adam kick us off with his take on how IT and ops te...
Bonus: VPN, VDI and remote UC performance
August 31, 2021 11:00 - 8 minutes - 5.71 MBIn this Bonus Episode of Stories From The Wire, Technical Account Manager Joseph Ochs returns to the mic to discuss the “Two Big Vs” that enterprise IT teams have had to reckon with during the pandemic: VDIs (or Virtual Desktop Interfaces) and VPNs (Virtual Private Networks). Along with unpacking the what, how and why of those two networking technologies, Joe shares his views on the best infrastructure strategies for securing Microsoft Teams, general voice and video management tips, and hi...
Contact centers: Managing WFH voice, video and WiFi
August 25, 2021 10:00 - 24 minutes - 16.5 MBWe’ve all likely had consumer-side experiences with poor contact center performance, especially as the pandemic pushed many of us to rely more than ever on new purchasing channels. But according to market intelligence from GEP, contact centers witnessed an increase of 300% more calls than usual during the early stages of the pandemic. And research shows that the sudden increase in call volumes had a significant impact on contact center KPIs, as the Average Handle Time (AHT) increased from ...
Why are software and IT jobs a "fit" for remote work?
August 19, 2021 11:00 - 13 minutes - 9.3 MBOf all the industries embracing long-term remote work, Software & IT companies are the ones offering workers the most flexibility, according to the latest LinkedIn Workforce Confidence Index. Forty-eight percent of Software & IT employers will offer full-time remote options long-term, according to the survey of almost 9,000 professionals in the United States, while 46 percent of Transportation & Logistics employers will follow suit. On the flip side, the industries with the fewest full-time...
What will Fall 2021 look like for WFH and students?
August 12, 2021 11:00 - 19 minutes - 13.6 MBAccording to a new survey by Deloitte, spending on new tech is forecast to jump 37 percent for K-12 students and 16 percent for college students over 2020 levels, with parents and students seeking out an estimated $11.8 billion in new computers, smartphones, tablets and wearables. And with remote work and schooling potentially still on the table for Fall 2021, users that had been jockeying for their share of internet capacity at home throughout the pandemic will likely have even more devic...
Businesses in growth mode as IT investments surge
August 05, 2021 11:00 - 12 minutes - 8.5 MBAccording to the latest estimates from Gartner, businesses are exiting survival mode and diving straight into growth mode as worldwide, IT spending will increase by 9 percent in 2021 to $4.2 trillion. Data center systems, enterprise software, devices, IT services, and communications services are all IT arenas that will see investment grow as enterprises map out their long-term prospects in a post-pandemic world. AppNeta's Director of Solutions Consulting Seth Differ joins Paul and Alec to ...
Data center construction shrinks as enterprises go hybrid cloud
July 28, 2021 17:00 - 15 minutes - 10.5 MBAccording to the 2021 AFCOM Data Center Report, businesses continue their march towards a hybrid cloud future as on-premise enterprise data center construction is shrinking for the foreseeable future. AppNeta's Vice President of Products Sean Armstrong joins Alec Pinkham and Paul to discuss what the future of hybrid really looks like for the enterprise space, how hybrid work is impacting cloud adoption and strategies for IT in managing a hybrid cloud organization.
CDNs, SSDs and PoPs: Making sense of recent Internet outages
July 21, 2021 13:00 - 9 minutes - 6.81 MBFor today’s chat, we dig into the root cause of a string of high-profile internet outages that have taken down major parts of the web over the past few months, with AppNeta's Director of Product Marketing Alec Pinkham giving a rundown on CDNs, SDNs, PoPs and the global architecture supporting internet delivery as we know it.