489 - 6 Tips for Having Difficult Conversations That Produce Results and Preserve Relationships
Stay Paid Podcast
English - September 07, 2023 08:00 - 20 minutes - 28.7 MB - ★★★★★ - 257 ratingsMarketing Business entrepreneur entrepreneurmindset salesforce abovethenoise coldcalling directsales entrepreneuradvice entrepreneurialmotivation entrepreneurideas entrepreneurship Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
The idea of having a difficult conversation is uncomfortable primarily because we expect the other person to become defensive—and rarely are we disappointed. But what if you could soften, even eliminate their defensive posture? In this episode, we share six proven tactics that will not only dramatically reduce the tension that tough conversations create but also earn you the respect of the other person. When you listen, you’ll discover the main cause of challenging discussions and how to eliminate it, how to immediately set a tone that will encourage cooperation, and three key points you must include in every effective confrontation.
Be sure to check out our show notes at staypaidpodcast.com for more in-depth information and added details not included in the episode.
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Radical Candor: Be a Kick-Ass Boss without Losing Your Humanity by Kim Scott
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0:00 Introduction
1:38 One skill that exponentially improves your life
3:42 The benefit of being radically candid
5:00 Step 1: Tell them this is a difficult conversation
8:50 Step 2: Step 2: Ask permission
9:29 Step 3: Own your part of the problem
11:19 Step 4: Own your feelings (F.B.I.)
13:24 Step 5: Be specific with the details
16:16 Step 6: Listen and seek to understand
20:10 Action Item