In this episode, we discuss what we do when a customer has security and compliance questions, plus, a whole lot more.

Topics in this episode:

Tyler shares his experience at Big Snow Tiny ConfTyler is getting ready for a sabbatical which means delegating a lot of work to other peopleRick talks about gather customer profiles at LegUp HealthRick explains what "aged leads" areWe discuss whether or not it makes sense for Rick to go after group health insurance clientsTyler talks about an LACRM company traditionLACRM launched their Zapier integration!Tyler is preparing to do more design workWe have some rants and shoutoutsWe talk about what to do when a lead asks for security certifications and/or asks you to fill out a questionnaire