JD Power Explores User Experience Trends Shaping Utilities
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English - July 07, 2021 14:00 - 31 minutes - 28.9 MB - ★★★★★ - 1 ratingBusiness News technology energy utility power covid-19 data distribution electric power emerging technology lineman Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Earlier this year JD Power released their second Utility Digital Customer Experience Study and there were some great takeaways on how user experience trends are shaping within the utilities domain. Jared Stevenson, Digital Solutions Consultant and co-author of the Utility Digital Customer Experience joins us for a conversation about his findings.