Software Social
142 episodes - English - Latest episode: 3 months ago -Two indie SaaS founders—one just getting off the ground, and one with an established profitable business—invite you to join their weekly chats.
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Episodes
It passed the House! Now what?
February 01, 2024 10:22 - 13 minutes - 30.4 MBThe tax deal that includes a retroactive fix for domestic R&D expensing through 2025 passed the House! Now what?
174 ALL-POINTS BULLETIN
December 06, 2023 13:34 - 6 minutes - 14.1 MBTime to call both of your Senators and your Representative to get fixing 174 on the priorities before the end of the year. This is especially critical if you're in: Idaho Illinois Kentucky Montana New York Ohio Oregon Pennsylvania South Dakota Tennessee Washington Look up their phone numbers: https://ssballiance.org/
Side Projects as Insurance Policies
December 05, 2023 15:55 - 52 minutes - 121 MBMichele chats with Kevin Griffin about how she sees side projects not only as a way to earn extra money but as insurance policies against losing your job or other unexpected life events. Subscribe to Multithreaded Income!
ADHD + Entrepreneurship: A Conversation with Jesse J. Anderson, aka ADHD Jesse
November 21, 2023 08:38 - 50 minutes - 69.7 MBMichele chats with Jesse J. Anderson, aka ADHD Jesse, about finding out one has ADHD as an adult, entrepreneurship as people with ADHD, parenting an ADHD child, and more. Get Jesse's book "Extra Focus: The Quick-Start Guide to Adult ADHD" and join his newsletter: https://adhdjesse.com/ + Recommended book on parenting kids with ADHD: ADD Superparenting
Section 174 Update: Sign the new letter!
October 23, 2023 09:22 - 16 minutes - 36.8 MBSign the National Association of Manufacturers letter! https://ssballiance.org/
Can the R&D Tax Credit Offset the Section 174 Changes?
September 09, 2023 08:38 - 28 minutes - 38.9 MBThe R&D Tax Credit still exists, and it might be able to help you offset the Section 174 changes. Michele talks to R&D Tax Credit expert Jonathan Cardella of Strike Tax Advisory to learn more. Learn more: What is the R&D Tax Credit? IRS R&D Tax Credit rules Please note: This podcast is for informational purposes only and is not tax advice. Talk to your tax preparer for advice about your specific situation.
The letter to Congress has been sent! Here's what comes next.
April 18, 2023 14:40 - 14 minutes - 32.6 MBCNBC article: https://www.cnbc.com/2023/04/18/software-firms-face-huge-tax-bills-that-threaten-tech-startup-survival.html Politico Morning Tax: https://twitter.com/mjwhansen/status/1648329709774684165
Keep Calm and Carry On
April 07, 2023 14:42 - 1 hour - 184 MBMichele gives another update on the Section 174 effort and chats with Tyler Tringas and Arvid Kahl. Huge thanks to Justin Jackson and Corey Haines for sending out the letter to their newsletters! Subscribe to their newsletters: Corey's newsletter: https://www.corey.co/ Justin's newsletter: https://justinjackson.ca/newsletter
Numbers Update + Chat with Landon and Kyle
April 04, 2023 09:08 - 1 hour - 55.8 MBNumbers update on the letter to Congress + crossover with Made with Grit.
It's me, hi. It's the problem, it's Section 174
March 29, 2023 09:13 - 53 minutes - 49.1 MBAn update from Michele on what she and Colleen have been doing for the past few months, and an urgent call to action to sign the Small Software Business Alliance Coalition letter to Congress: https://ssballiance.org/ Tweet thread FAQ on Section 174: https://twitter.com/mjwhansen/status/1640696365637419008
What 2023 Brings for Colleen, Michele, and This Show
January 03, 2023 10:00 - 36 minutes - 33.7 MBColleen and Michele talk about their hopes and plans for 2023, and make an announcement about this show. Huge thanks to all of our listeners who became Software Socialites and supported our show! We genuinely appreciate your enthusiasm and support. Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tuple Alex...
The Forcing Function Episode: Launch Christian Genco's New SaaS
December 27, 2022 10:00 - 38 minutes - 35.3 MBMichele talked to Christian Genco on December 1 about what he needed to do to launch his new SaaS, TheVideoClipper, with a deadline of having it done before this episode was released. So... did he do it? Follow Christian! https://twitter.com/cgenco Check out TheVideoClipper: https://thevideoclipper.com/ Huge thanks to all of our listeners who’ve become Software Socialites and support our show! Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Us...
Reflecting on 2022
December 20, 2022 07:44 - 35 minutes - 32.6 MBMichele and Colleen reflect on the year. Huge thanks to all of our listeners who’ve become Software Socialites and support our show <3 Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tuple Alex Hillman from The Tiny MBA Ramy from Hovercode and Rocket Gems Jane and Benedikt from Userlist Kendall Morg...
Culture + Feedback = ???
December 13, 2022 09:00 - 30 minutes - 27.8 MBMichele shares her takeaways from the book The Culture Map and what it might mean for getting product feedback and building products across countries. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrN...
TinySeed, TinyConf
December 06, 2022 08:38 - 26 minutes - 24.4 MBColleen recaps her learnings from her first TinySeed meetup/MicroConf: Local Austin. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tuple ...
Listing on MicroAcquire
November 29, 2022 09:00 - 28 minutes - 26.5 MBColleen is ready to go all-in on Refine... and that means moving on from Simple File Upload. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $100 a year at softwaresocial.dev/supporters New supporters! Lynn Romich from Konbini Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from...
The Hammerstone Podcast is back
November 22, 2022 08:45 - 28 minutes - 26.3 MBColleen and her business partner Aaron give an update on Hammerstone (Refine) in this crossover episode. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $100 a year at softwaresocial.dev/supporters Lynn Romich from Konbini Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan...
Qualitative and Quantitative Data
November 15, 2022 09:00 - 34 minutes - 31.8 MBTalking to other entrepreneurs made Michele realize that she hasn't talked about interplay of qualitative *and* qualitative data enough. Michele and Colleen talk about what that means in the context of feature requests and high-touch sales. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $100 a year at softwaresocial.dev/supporters New supporters! Brendon from Feederloop Pascal from sharpen.page Lynn ...
TinySeed!
November 08, 2022 10:01 - 32 minutes - 29.5 MBColleen's company was accepted to TinySeed, which means she now gets to work on Refine full time. That means she can finally make some hard decisions and push. (Note: Colleen and Michele were actually in the same place last week, so that's why the audio quality is different than normal!) Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $100 a year at softwaresocial.dev/supporters Special thanks to our new ...
Getting Into Public Speaking as a Developer
November 01, 2022 09:00 - 40 minutes - 36.9 MBMichele chats with indie developer Benedicte Raae about getting into public speaking through streaming. Follow Benedicte on Twitter! https://twitter.com/raae Benedicte's website: https://queen.raae.codes/ StreamYard: https://streamyard.com/ A couple friends of this pod have launched their own shows for entrepreneurs lately! Check them out: Ship SaaS Faster (Simon Bennett + Volkan Kaya): https://shipsaasfaster.com/ Marketing Retro (Adrienne Barnes + Josh Ho): https://marketingre...
Sick Leave for Indie Founders?
October 25, 2022 07:02 - 29 minutes - 27.2 MBShould indie founders take sick leave? Michele and Colleen discuss. A couple friends of this pod have launched their own shows for entrepreneurs lately! Check them out: Ship SaaS Faster (Simon Bennett + Volkan Kaya): https://shipsaasfaster.com/ Marketing Retro (Adrienne Barnes + Josh Ho): https://marketingretro.substack.com/ The Weekly Build (Marie Ng + Jesse Anderson): https://www.theweeklybuild.com/ This Indie Life (James McKinven + Dagobert Renouf): https://indielife.fm/ The Non...
Competitive Advantage and Moats for Small SaaSes, Part 2
October 18, 2022 07:08 - 34 minutes - 31.9 MBMichele continues her chat with Summit founder Matt Wensing about ways indie SaaS founders can think about moats and competitive advantages. This episode: cost advantages, size advantages (big and small), and false moats. Recommended reading on competitive advantages: The Little Book That Builds Wealth A couple friends of this pod have launched their own shows for entrepreneurs lately! Check them out: Ship SaaS Faster (Simon Bennett + Volkan Kaya): https://shipsaasfaster.com/ Mar...
Talking Competitive Advantage and Moats for Small SaaSes, Part 1
October 11, 2022 08:00 - 54 minutes - 49.7 MBMichele chats with Summit founder Matt Wensing about intangible assets, switching costs, and network effects, and how they apply to indie software companies. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut ...
Refine Update with Aaron and Colleen
October 04, 2022 08:00 - 35 minutes - 32.1 MBAaron Francis, Colleen's co-founder, swings by to chat about Refine. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tupl...
Super Pumped (aka The Saturday Edition)
September 27, 2022 09:28 - 38 minutes - 34.9 MBFour things Colleen is super pumped about... and one thing she's not. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tup...
Sprinting a Marathon
September 20, 2022 07:00 - 52 minutes - 47.7 MBColleen and Michele both have a lot going on. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tuple Alex Hillman from The...
Hairy Projects and Heat Waves
September 13, 2022 07:26 - 32 minutes - 29.7 MBMichele's trying to figure out how to approach charging sales taxes, and Colleen finally pushes to prod. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brenda...
Distribution vs Marketing
September 06, 2022 08:00 - 56 minutes - 52 MBColleen's in go mode for Refine. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tuple Alex Hillman from The Tiny MBA R...
One Weekly Win
August 30, 2022 08:00 - 45 minutes - 41.3 MBColleen shares the secret to her recent productivity. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tuple Alex Hillman ...
The One Where Colleen Goes to LA and Michele Looks at Haybales
August 23, 2022 08:00 - 49 minutes - 45 MBShould indie entrepreneurs take advice from VC-track folks? Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tuple Alex Hi...
That's the Job
August 16, 2022 08:00 - 37 minutes - 34.6 MBLearning new things, feeling like you're a bit out of your depth, pushing to the next level: that's the job of being an entrepreneur, and Colleen and Michele are both experiencing that in different ways. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, ...
Work vs Life vs Everything Else
August 09, 2022 08:00 - 44 minutes - 40.5 MBMichele and Colleen catch up on Michele's conference talks... and try to figure out how to make her life work. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan ...
Bonus: Pre-Episode Banter for 8/9/22
August 04, 2022 11:47 - 5 minutes - 5.39 MBFolks seem to love our casual banter, so here's what Zoom captured on our backup recording before we started the actual recording for next Tuesday's episode.
Colleen vs the Cliff
August 02, 2022 08:05 - 30 minutes - 27.6 MBIt's finally August, and Colleen is coming up on the deadline for Refine to support her working full-time... or is it? Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to ...
Starting a Business - Even When Your Family Doesn't Want You To
July 26, 2022 07:01 - 36 minutes - 33.5 MBFollow Lucie! https://twitter.com/LucieBaratte Check out Logology: https://www.logology.co/ See her husband Dagobert's memes: https://twitter.com/dagorenouf Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Ma...
Vision and Empathy with Lucie Baratte of Logology
July 19, 2022 07:01 - 41 minutes - 37.7 MBFollow Lucie! https://twitter.com/LucieBaratte Check out Logology: https://www.logology.co/ Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of B...
What's Hammerstone? A Broadcast of the Hammerstone.dev Podcast with Colleen and Aaron
July 12, 2022 07:01 - 47 minutes - 43.6 MBCheck out Hammerstone here! Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Team Tuple Alex Hillman from The Tiny MBA Ramy from...
From Side Project to Full Time with Damon Chen and Michael Rouveure
July 05, 2022 07:01 - 47 minutes - 43.1 MBThis episode was sponsored by Calm Fund, an ecosystem of founders and funders of profitable, sustainable, calm businesses. Calm Fund invests early in profitable businesses that want to maximize their chances of success and build for the long-term. Calm Fund was founded by an exited indie SaaS founder, Tyler Tringas. Michele Hansen is one of the many indie SaaS founders who are investors/mentors in Calm Fund. You can learn more about Calm Fund at https://calmfund.com/ and apply for ...
When Should You Let People Pay You?
June 28, 2022 07:01 - 40 minutes - 36.9 MBFollow Vic! https://twitter.com/VicVijayakumar EveryOak, Vic's preschool communications SaaS: https://www.everyoak.com/ Try out HeyTexting: https://www.heytexting.com/ Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave fro...
Q&A!
June 21, 2022 07:01 - 40 minutes - 36.8 MBHuge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mike from Gently Used Domains, who has a nice personality Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Aaron from Tuple Alex Hillman from The Tiny MBA Ramy from Memo.fm Jane and Bene...
Sales Mode
June 14, 2022 07:01 - 31 minutes - 29.2 MBCheck out The Art of Product Podcast and Default Alive. And of course, Colleen's favorite twitter thread by Nathan Barry. Also mentioned, Y Combinator CEO and Partner Michael Seibel on what makes the top 10% of founders different. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin And Mik...
101 Episodes!
June 07, 2022 07:01 - 36 minutes - 33.6 MBHuge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin Mike from Gently Used Domains Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Aaron from Tuple Alex Hillman from The Tiny MBA Ramy from Memo.fm Jane and Benedikt from Userlist Kendall Morg...
The One Where the WiFi Goes Out
May 31, 2022 07:01 - 23 minutes - 21.5 MBHuge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin Mike from Gently Used Domains Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Aaron from Tuple Alex Hillman from The Tiny MBA Ramy from Memo.fm Jane and Benedikt from Userlist Kendall Morg...
Betting on Multiple Horses with Dan Rowden and James McKinven
May 24, 2022 07:01 - 38 minutes - 35.5 MBFollow Dan! https://twitter.com/dr See all of Dan's businesses: https://danrowden.com/ Follow James! https://twitter.com/jmckinven See all of James' businesses: https://jamesmckinven.com/ Listen to No More Mondays: https://nomoremondays.fm/ Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griff...
The Water Bowl of Sorrow
May 17, 2022 07:01 - 35 minutes - 32.3 MBHuge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin Mike from Gently Used Domains Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Aaron from Tuple Alex Hillman from The Tiny MBA Ramy from Memo.fm Jane and Benedikt from Userlist Kendall Morg...
Be a Champion with Zuzana Kunckova, Founder of Larabelles
May 10, 2022 07:01 - 51 minutes - 46.9 MBFollow Zuzana on Twitter. Zuzana's website. Check out Larabelles. Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin Mike from Gently Used Domains Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Aaron from Tuple Alex Hillman from The Tiny ...
Launching, Back to the Future Style
May 03, 2022 07:01 - 35 minutes - 32.5 MBCheck out Colleen's new product, Refine: https://hammerstone.dev Huge thanks to all of our listeners who’ve become Software Socialites and support our show! You can become a supporter for $10 a month or $100 a year at softwaresocial.dev/supporters. Chris from Chipper CI The Daringly Handsome Kevin Griffin Mike from Gently Used Domains Dave from Recut Max of OnlineOrNot Stefan from Talk to Stefan Brendan Andrade of Bright Bits Aaron from Tuple Alex Hillman from The Tiny MBA...
Positioning for Maximum Impact with Zach Goldie
April 26, 2022 07:01 - 30 minutes - 28.2 MBCheck out Zach's website: https://www.zachgoldie.com
Founding, Selling, and Starting Anew with Adam Pallozzi, Exited Founder of Junior Rockers and Co-Founder of SleepHQ
April 19, 2022 07:26 - 51 minutes - 47.1 MBFollow Adam: https://twitter.com/adampallozzi Check out Adam's new business, SleepHQ: https://sleephq.com
Don't Forget to Sell What You Have
April 12, 2022 07:01 - 37 minutes - 34.7 MBThis episode of Software Social is brought to you by Bento. Bento is an email marketing and automation company for more technical-minded marketers. If you're using drip MailChimp or Active Campaign, but wish it was a bit more developer-friendly, Bento's the email product for you. With libraries for Ruby, Laravel, Node, and JavaScript, Bento can help you create your dream customer journey. Plus, you get access to an amazing community on Discord where you'll get direct access to Jess...