How To Hone Your Customer Service Skills
Social Snippet Show
English - June 08, 2015 18:56 - 4 minutes - 3.9 MBBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Vicky Boulton, Marketing Consultant for Fuel, talks about the importance of having good customer service skills in your business.
Many organisations assume that their main marketing goal is to woo new customers to their business. But keeping your existing customers is just as important as acquiring new customers, as well as being cheaper and easier of course.