Episode 7 – Predicting the Turn
SOCAP International: Moving at the Speed of Innovation
English - September 14, 2018 14:23Business News Business News innovation customer care service consumer affairs technology digital business engagement Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Episode 6 — Digital Assistants
SOCAP CEO Marjorie Bynum chats with Dave Knox, author of Predicting the Turn: The High Stakes Game of Business Between StartUps and Blue Chips. Dave is also a keynote speaker at SOCAP’s Re-Imagine Conference in October. Learn more about the key insights in Dave’s book that also speak to important role of customer care.