Ep 15: Massages, Skincare and a Sauna: Inside a Whole Health Business

Small Business Big Deal Podcast

English - August 28, 2020 09:00 - 26 minutes - 36.3 MB
Entrepreneurship Business Marketing bigdeal businessowner entrepreneurs jmlconsulting kansas smallbusiness tracyjepson Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Ep 14: How Hustle Helped This Photographer Build Her Business

Next Episode: Ep 16: Inside Richard Holman’s Custom Embroidery and Printing Business

At Body Specific, co-owners Lisa Lahm and Leah Henderson offer a menu of services that cater to clients’ whole health needs. From massages to skincare and a sauna, find out how they recruit new clients and keep their business running during the pandemic.

About our guests: https://bodyspecificllc.com/

On today's show:

1:56 – Meet Lisa and Leah

3:47 – What led Lisa to this profession

4:46 – How personal training and marketing helped Leah

5:42 – How they expanded services

7:17 – How COVID-19 has affected their business

9:16 – How they find customers

11:38 – Target customer

13:15 – Services they offer

14:26 – Benefits of using a sauna

15:36 – Average time to use a sauna

16:08 – What operating processes they use

18:12 – Technology platforms they use

19:12 – Client who has touched their hearts

21:49 – Why offering free services can be helpful

23:32 – How to contact them