Continuous Improvement: Minimizing Waste and Maximizing Customer Value

There is an old saying that you can't have quality, speed, and cost effectiveness all at the same time and you have to choose two. At InformData, we don't believe that. Improving processes with Lean Methodology can improve all three of those metrics, all of which are important to CRAs in the background screening industry.

Our Continuous Improvement department utilizes Lean Methodology principles to minimize waste and maximize customer value. Check out our latest podcast with Matt Hodges, our Director of Continuous Improvement, to learn more about the department's functions, goals and initiatives, and the role they play in improving our client's experience.