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Mindler’s Magnus Pettersson on scaling a fast-growth startup
Sit Down Startup
English - August 28, 2020 16:30 - 25 minutes - 1 MBEntrepreneurship Business Marketing b2c ceo coo cto nonprofit technology airtable aura b2b business Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
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Mindler believes that everyone should have access to mental health services. In this episode, Mindler COO, Magnus Pettersson sits down with Zendesk’s Warren Levitan at a time when distress is on the rise. They chat about the importance of the first interaction with customers, and defining best in class CX in the world of startups and mental health. Listen to learn:
The journey towards making mental health accessible remotely How customer experience can plays a role in their services and the importance of Valuable lessons on scaling a growing startup The role of empathy in strengthening customer trust