Service Management Leadership Podcast
736 episodes - English - Latest episode: 1 day ago -Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:
o Monday: Jeffrey Tefertiller – Service Management topics
o Tuesday: David Cannon, PeopleCert
o Wednesday: Kenneth Gonzalez
o Thursday: Jeffrey Tefertiller – Asset Management topics
o Friday: Luigi Ferri
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Episodes
Service Management Leadership - Leadership
October 19, 2023 14:00 - 4 minutes - 4.5 MBA brief discussion about accountability in leadership Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement....
Service Management Leadership - Taking a Modular Perspective
October 18, 2023 14:00 - 6 minutes - 5.88 MBA brief discussion about ITSM Toolsets Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is...
Service Management Leadership - Automating Better
October 17, 2023 14:00 - 5 minutes - 5.43 MBA brief discussion about measuring automation Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jef...
Service Management Leadership - Becoming a Hunter
October 16, 2023 14:00 - 28 seconds - 454 KBA brief discussion about hunting for value co-creation Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement...
Service Management Leadership - Better Reporting
October 12, 2023 14:00 - 3 minutes - 3.62 MBA brief discussion about reporting better Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey...
Service Management Leadership - Licensing
October 11, 2023 14:00 - 3 minutes - 3.65 MBA brief discussion about the irony of tool licensing Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.u...
Service Management Leadership - 2 Things Every Transformation Needs
October 10, 2023 14:00 - 4 minutes - 3.8 MBA brief discussion about transformation Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey i...
Service Management Leadership - IT Service Delivery
October 09, 2023 14:00 - 4 minutes - 3.96 MBA brief discussion about service delivery Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey...
Service Management Leadership - Guest Host Luigi Ferri Talking About The IT Certification Debate
October 06, 2023 14:00 - 7 minutes - 6.67 MBLuigi Ferri takes the mic to talk about IT Certifications in his twelfth episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership,...
Service Management Leadership - Chasing Maturity
October 05, 2023 14:00 - 4 minutes - 4.02 MBA brief discussion about chasing maturity Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey...
Service Management Leadership - Atrophy
October 04, 2023 14:00 - 3 minutes - 3.29 MBA brief discussion about investing in outcomes Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Je...
Service Management Leadership - SLAs
October 03, 2023 14:00 - 5 minutes - 5.2 MBA brief discussion about SLAs Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accom...
Service Management Leadership - Guest Host Luigi Ferri Talking About Risk Management
September 29, 2023 14:00 - 9 minutes - 8.89 MBLuigi Ferri takes the mic to talk about Risk Management in his eleventh episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, ...
Service Management Leadership - We Require Deeper Knowledge For The Future
September 28, 2023 14:00 - 4 minutes - 3.81 MBA brief discussion about moving past a basic knowledge Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement...
Service Management Leadership - Enterprise Service Management
September 27, 2023 14:00 - 3 minutes - 3.66 MBA brief discussion about Enterprise Service Management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement...
Service Management Leadership - How To Get Started Moving To ITIL4
September 26, 2023 14:00 - 5 minutes - 4.77 MBA brief discussion about ITIL4 Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an acco...
Service Management Leadership - Uniqueness
September 25, 2023 14:00 - 6 minutes - 5.86 MBA brief discussion about tailored solutions Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffr...
Service Management Leadership - Guest Host Luigi Ferri Talking About Definitions
September 22, 2023 14:00 - 5 minutes - 5.39 MBLuigi Ferri takes the mic to talk about Definitions in his tenth episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT c...
Service Management Leadership - XLAs
September 20, 2023 14:00 - 7 minutes - 6.92 MBA brief discussion about XLAs Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accom...
Service Management Leadership - ITIL and ITSM Platforms
September 19, 2023 14:00 - 5 minutes - 5.27 MBA brief discussion about how ITIL is incorporated into our ITSM platforms Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is ww...
Service Management Leadership - App or Tools Rationalization
September 18, 2023 14:00 - 4 minutes - 4.6 MBA brief discussion about a method of rationalization Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.u...
Service Management Leadership - Guest Host Luigi Ferri Talking About Portfolio Management
September 15, 2023 14:00 - 8 minutes - 8.3 MBLuigi Ferri takes the mic to talk about Portfolio Management in his ninth episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership...
Service Management Leadership - ITIL4
September 14, 2023 14:00 - 5 minutes - 4.88 MBA brief discussion about the ITIL4 Four Dimensions of Service Management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www...
Service Management Leadership - Top Performers
September 13, 2023 14:00 - 4 minutes - 4.32 MBA brief discussion about staffing Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an a...
Service Management Leadership - Quick Diagnoses
September 12, 2023 14:00 - 5 minutes - 5.09 MBA brief discussion about understanding our shortcomings Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagemen...
Service Management Leadership - Total Cost of Ownership
September 11, 2023 14:00 - 5 minutes - 4.71 MBA brief discussion about TCO analysis Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is ...
Service Management Leadership - Every Organization is The Same, Yet Unique
September 07, 2023 14:00 - 6 minutes - 5.91 MBA brief discussion about solving business problems Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us....
Service Management Leadership - There Is No Blueprint
September 05, 2023 14:00 - 4 minutes - 4.51 MBA brief discussion about building a great Service Management program Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.ser...
Service Management Leadership - The Need For Speed
September 04, 2023 14:00 - 4 minutes - 4.43 MBA brief discussion about stakeholder desires for speed Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement...
Service Management Leadership - Guest Host Luigi Ferri Talking About Deployment Management
September 02, 2023 14:00 - 10 minutes - 9.78 MBLuigi Ferri takes the mic to talk about Deployment Management in his eighth episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadersh...
Service Management Leadership - Navigating Turbulence
August 31, 2023 14:00 - 5 minutes - 4.9 MBA brief discussion about the SMO Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an ac...
Service Management Leadership - Understanding Our Stakeholders
August 30, 2023 14:00 - 4 minutes - 3.95 MBA brief discussion about stakeholder management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. J...
Service Management Leadership - Think About How To Measure Better
August 29, 2023 14:00 - 4 minutes - 4.14 MBA brief discussion about measuring and metrics Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Je...
Service Management Leadership - Ice Cubes In Water
August 28, 2023 14:00 - 4 minutes - 4.33 MBA brief discussion about organizational change Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Je...
Service Management Leadership - Guest Host Luigi Ferri Talking About ITIL Business Analysis
August 26, 2023 14:00 - 8 minutes - 7.53 MBLuigi Ferri takes the mic to talk about ITIL Business Analysis in his seventh episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leader...
Service Management Leadership - Something I Learned This Week
August 24, 2023 14:00 - 5 minutes - 5.22 MBA brief discussion about vendor management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffre...
Service Management Leadership - Problem Management
August 23, 2023 14:00 - 6 minutes - 5.85 MBA brief discussion about problem management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffr...
Service Management Leadership - A PSA About The Service Desk
August 22, 2023 14:00 - 6 minutes - 6.21 MBA brief discussion about the the service desk Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jef...
Service Management Leadership - Guest Host Luigi Ferri Talking About ITIL & FinOps
August 18, 2023 14:00 - 8 minutes - 8.31 MBLuigi Ferri takes the mic to talk about ITIL & FinOps in his sixth episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT...
Service Management Leadership - Having A Retread Service Management Program
August 17, 2023 14:00 - 3 minutes - 3.39 MBA brief discussion about service management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffr...
Service Management Leadership - The Future of Enterprise Service Management
August 16, 2023 14:00 - 4 minutes - 4.47 MBA brief discussion about the future of enterprise service management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.ser...
Service Management Leadership - Sustainability
August 15, 2023 14:00 - 4 minutes - 4.39 MBA brief discussion about sustainability Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey i...
Service Management Leadership - Guest Host Luigi Ferri Talking About ITSM & IT Security
August 11, 2023 14:00 - 8 minutes - 7.63 MBLuigi Ferri takes the mic to talk about ITSM & IT Security in his fifth episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, ...
Service Management Leadership - The Future of Change Management
August 09, 2023 14:00 - 4 minutes - 4.45 MBA brief discussion about the future of change management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanageme...
Service Management Leadership - Vendor Management
August 08, 2023 14:00 - 5 minutes - 5.21 MBA brief discussion about vendor expectations Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeff...
Service Management Leadership - Data Quality
August 07, 2023 14:00 - 6 minutes - 6.2 MBA brief discussion about data quality Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is ...
Jeff Jensen joins Service Management Leadership Podcast with Jeffrey Tefertiller
August 03, 2023 14:00 - 15 minutes - 14.6 MBJeff joins Jeffrey to discuss Service Portfolio Management. This is the first of a two-part series Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.se...
Service Management Leadership - Improving Our Lifecycle Management
August 03, 2023 14:00 - 4 minutes - 4.44 MBA brief discussion about lifecycle management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jef...
Service Management Leadership - Leveraging Your ITSM Tool For Change Management
August 02, 2023 14:00 - 5 minutes - 4.75 MBA brief discussion about doing things better Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeff...
Service Management Leadership - Hardware Asset Management
August 01, 2023 14:00 - 5 minutes - 5.34 MBA brief discussion about hardware asset management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us....