Episode #68

Service Design Show

English - February 21, 2019 07:00 - 34 minutes - 31.8 MB - ★★★★★ - 11 ratings
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Previous Episode: Designing thoughtful public services / Chelsea Mauldin / Episode #67

Next Episode: Service Design Thinking, Doing & Understanding / Greg Lakloufi / Episode #69

While law might not be the most sexy thing for designers to think about they are an essential part for delivering great services.

You might not realize it but almost every aspect in our daily live has a some legal aspect to it. And the legal side of things is now primarily handled by people graduating for law school rather than by designers.

But there's no rule in the law stating that rules and regulations should be boring and not user centered.

Having both a background in law and design Angelica Flechas is evangelising the discipline of #LegalDesign. A discipline that aims to make law more user friendly and accessible.

In this episode we talk about what legal design actually looks like and discuss some interesting case studies.

Have you been merging law and design in your work? Leave a comment and share your experience!

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EPISODE GUIDE
03:10 - The first encounter with Service Design.
04:20 - What if every service designer could work with legal topics?
12:45 - Why don’t we trust lawyers?
22:55 - When will we have useful regulation?
33:00 - Big Question: Would you want to do legal design

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LINKS FROM THE EPISODE
Haptica ➜ https://go.servicedesignshow.com/sv3eb
Angelica on LinkedIn ➜ https://go.servicedesignshow.com/7u06t

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