Episode #180

Service Design Show

English - July 20, 2023 06:00 - 55 minutes - 51.1 MB - ★★★★★ - 11 ratings
Business Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Enabling Internal Service Design Teams to Thrive / Ben McCammon / #Circle

Next Episode: The Service Organization Demystified / Kate Tarling / Episode #181

What does the good life mean to you? And can you design for it?

I had the pleasure of speaking with Diana Albarran Gonzalez recently, who firmly believes in the power of design to shape a better future for individuals, organizations, and our planet.

She challenges the prevailing Western-centric and industrial philosophies that often prioritize extraction and exploitation over our collective well-being.

To transform our design practice and prioritize the greater good, we must embrace diverse perspectives, ways of knowing, and cultural contexts. These alternative approaches may not always be viewed as objective or scientific, but dismissing them limits our potential to create a positive impact.

So in this week's episode, Diana shares her insights on enriching our current design practice by integrating multiple perspectives. Discover how this shift can be liberating, empowering and align your solutions with the local cultures and environments.

Conversations like these help me to break free from echo chambers. It's great to be reminded that design extends far beyond familiar faces and best-selling books.

I hope you'll enjoy the conversation as much as I did.

- Marc

--- [ 1. GUIDE ] ---

00:00 Welcome to episode 180
05:15 Who is Diana
07:30 Lightning round
10:45 Designing for buen vivir
13:15 A different logic of design
19:30 What are we missing
22:15 Power, privilege, and access
24:15 Good intentions gone bad
27:00 Owning greater responsibility
31:45 Inspiring examples
38:15 Making it personal
40:45 Roles are shifting
42:45 We can all drive change
46:45 Acknowledging your emotions
52:00 Hope for the future
53:45 Recommended resources
55:45 Closing thoughts

--- [ 2. LINKS ] ---

https://www.linkedin.com/in/albarrandiana/
Beyond Sticky Notes by Kelly Ann McKercher (Book) - https://www.beyondstickynotes.com/tellmemore

--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals.

https://www.servicedesignshow.com/circle