Episode #4

Service Design Show

English - May 19, 2016 10:10 - 35 minutes - 65.2 MB - ★★★★★ - 11 ratings
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Previous Episode: Service Design shouldn't be a department / Arne Van Oosterom / Episode #3

Next Episode: Tackling the biggest challenge within design education / Lauren Currie / Episode #5

Experience prototyping can help you design better services! Curious how? Check out this episode with Erik Roscam Abbing.

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EPISODE GUIDE
1:04 - Your first encounter with Service Design.
4:05 - Why are organisations internalizing Service Design?
12:33 - What if we could prototype experiences?
21:41 - When will HR departments require elements of Design Thinking?
29:18 - The beginners tip.
32:35 - Question for the viewers.

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ABOUT ERIK ROSCAM ABBING
@RoscamAbbing ➜ https://goo.gl/MRl7NV
Erik on LinkedIn ➜ https://goo.gl/NQ7L7G

LINKS FROM THE SHOW
Zilver Innovation ➜ http://goo.gl/5WiFK1
Brand Driven Innovation ➜ http://goo.gl/DlBu4m