Episode #1

Service Design Show

English - April 16, 2016 14:17 - 27 minutes - 51.2 MB - ★★★★★ - 11 ratings
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Next Episode: How much value does Service Design create / Birgit Mager / Episode #2

What is the difference between UX, CX, Design Thinking and Service Design? This and more in this episode of the Service Design Show with Marc Stickdorn.

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EPISODE GUIDE
1:10 - First encounter with Service Design.
4:30 - Why do we have so many names for doing design?
9:10 - When will we finally do really good research in practice?
15:45 - How much technology do we actually need in Service Design?
24:55 - Marcs golden tip for aspiring Service Designers.
25:56 - Question for the viewers

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ABOUT MARC STICKDORN
@MrStickdorn ➜ https://goo.gl/AU7nfW
MarcStickdorn.info ➜ http://goo.gl/k2908S

LINKS FROM THE SHOW
This Is Service Design Thinking ➜ http://goo.gl/l334xR
Smaply ➜ http://goo.gl/ikrLwe
Experience Fellow ➜ http://goo.gl/JLbB4S